Consulting Rooms Private Limited — item not delivered ordered on flipkart despatched through gati

Address:

600056

I have ordered jbl soundbar on flipkart
Order id. Od[protected] date.[protected]
Invoice no. Fabcei[protected] date.[protected]
Despatched through gati. Docket no.[protected]
Still this product is not delivered.
But wrongly updated in system as delivered on 17th oct 18 7.30pm
Still not delivered this consignement.
I was compliant gati & flipkart
Still there is no reply.
Kindly check and resolve this issue on urgent basis