[Resolved] Consulting Rooms Private Limited — micromax canvas spark q385 mobile handset | |||
The power key of the mobile handset micromax canvas spark model q 385 is broken within the warranty period. The mobile micromax q385 as mentioned above was purchased on 16th august 2017 and was sparingly been used. However, suddenly the power key button came out without our knowledge. Since the product was not even 4 months old and it carried a warranty of at least a year the set was taken to the nearest service centre anannaya infotel in kolkata. However, the service personnel straightway refused to replace the power key by saying that the same is broken and charged an amount of rs.550/- for the replacement. Which we had no other alternative but was forced to pay in order to make the phone usable. Was this information helpful? | |||
Jan 13, 2018 Complaint marked as Resolved Dear Sir / Madam
Further to the telecommunication that we had on this day and based on the trailing mail of yours, it is now confirmed that your office is not going the accept the fault of your organization for selling a sub standard product to a bonafide customer like me.
Time and again you are trying to establish that the fault lies with us for having patronized your organization unknowingly. It is quite ridiculous to even accept the justification of yours as you are in a comfortable saddle having extracted the money from me by selling a substandard product having manufacturing defect which could not last for even 4 months.
For your information, you may note that if the matter is not resolved by your office in a positive note I will have no other alternative but to escalate and take all of you to task for having shaking off your responsibilities. This is simply called taking your customers for a sweet ride and not an ethical business practice from an upcoming company like yours.
I hope your will be able to withstand the amount of negative publicity that I will be forced to do in all media and social circles to tarnish you company's image for having cheated a customer like me for no plausible reasons.
With warm regards,
Yours truly,
Ajoy K.Mukherjee
Mobile : 8017989860 / 9007125025
Email : [email protected] / [email protected] | |||
 2 Comments | |||
Comments
I purchased one LG washing machine from flipkart 5month ago.I used it very carefully but suddenly it started giving problem like leaking of water without draining.I need replacement of my product or my funds back.
Order Id: OD[protected]
Invoice number #FAAAVM[protected]
sir i have received the refrigerator but the invoive is nt having my gst number i.e. 08AADCM8420G1ZJ kindly update the same and send me the revised invoice copy.
thanking you.