| Address: Jodhpur, Rajasthan |
Dear Sir/Mam,
Please help me out in getting my money back from this fraud company . Whenever I mail them for getting hotel booked they never make any on time after no. Of calls I make to Miss Neha maximum time she don’t receive call and if she received don’t even listen to us and disconnect the call and when we mail them no responses it’s third time my going through all this harassment . Whenever I want to get hotel booking done I have to go through the harassment process of 10 - 15 days by again and again calling them and mailing them and after that if get the booking done that would also not be as per our wish they always have the excuses for not getting hotel booking of our choice . I want to get out of it and no. Of things which I want to let you know wat this company have done and he they have cheated us. They are as follows:
1.Fake representation made by your sales representative that amc charges of rs. 7, 500 will paid in the year in which you plan for trip, otherwise same is not payable, further this amc covers all sightseens and facilities like car at destination free of cost. Even your sales representative commit us all these things are written in the agreement. However i am very sad to say that these things are not written in your agreement. Your agreement says amc charges to be paid every year whether we make plan or not for trip.
2. Your sales representative told us that apart from list of hotel and resorts of continental club, we have various tie up with various 4 star and 5 star hotels. You can book any hotel at any point of time however such tie up hotels list neither provided by your sales representative nor same is listed on internet.
3. Your sales representative told us that with in 7 days you can cancel the membership and no charges will be deducted, however in your agreement it was written that rs. 10, 000 will be deducted as cancellation charges.
In view of the same fake commitments were made by your sales representative, therefore we want to cancel the membership and refund my 100% money paid without any deduction of cancel charges to maintain good relationships.
Thank you
Hitendra jain
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