Continental Services — cheating on refrigerator servicing

Address:

Kolkata, West Bengal, 700026

Dear sir/madam as i got very quick result multiple times from you earlier, i am asking help from you against an immediate problem today i faced. As my refrigerator was not working at all, i asked for servicing it on 29.10.2017 to continental services at 1a, park (South), near kalighat pump station, kolkata-700026 and got their service yestarday morning against complain no. 85977. The technician attained the service changed a relay from my refrigerator and billed 350/- service charge and 1200/- for spare part and told the refrigerator will take time to cool down and if any problem arises he is ready to come again. But as the refrigerator was not working till night i told him and he asked me to call next morning and report him whether the refrigerator was working or not. So i told him today morning that the refrigerator is not working and asked him to come to solve the problem. He came and called me over phone as i was at office, told that the compressor is damaged and i have to give 7000/- for new compressor. I told him that i dont need new compressor but want returned my spare part cost of 1200/-, but he denied to refund the same and asked rapidly to compressor to be replaced by him. I contacted several times to their office today but they are not ready to refund the amount they took and asking again for new compressor to be sold by them. I am very much sad with this type of cheating and asking you help to get the spare part money from continental services. Please note my mobile phone no. [protected] for any assistance.

Regards
Subhasish barman