Coolpad India — otg not connected

Address:

Raigad, Maharashtra

This is with regard to complain no. (Job no. Rgjobphw/[protected]. It was launched at shree service tech, vashi for otg not connected the model coolpad 6.
However the dealer keeps on saying that the genuine spare parts are not available from coolpad. It's has been almost a month since the mobile is in service center.
Kindly lookin to this issue at the earliest priority and sort things out as it shows very poor customer service taking account that mobile being a very important device in today's life.
It has been a week since i have lodged this complain. If i do not get response in a day i am dragging coolpad india to consumer court at belapur cbd.

I am attaching photo of the complain.