Coolpad India — phone not repair in last 2 month

Address:Chandigarh, Chandigarh, 160101

Hi,
I have giiven coolpad note 5 to repair for not showing fingure print option in 4 November 2017 but still waiting they have no response, i called many time within 2 month but only one reply plz wait one week, still he is not respond and not given any deadline to return my mobile. and JOB no is RGJOBPAP/[protected], DATED[protected] and its still pending and all time he respond me plz wait 1 week.
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still waiting but no response in company side. also called him but same reply. plz wait 1-2 week. and I am also purchase new Phone so please return my mobile cast and also return my new Phone cast which is purchase according this issue for not repair my Phone timely.
I gived my charger to repair but the customer care didn't give e back and not answering the call it take about 2 months

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