[Resolved]  Coolpad India — Qiku mobile

Address:Pune, Maharashtra, 411005
Website:www.coolpadindia.com

Hi,

I have purchased my QIKU Q TERRA, bearing IMEI no: [protected]/ [protected] in Feb 2016 with 2 years extended warranty. My cell screen got damaged and submitted the same for repairing on 17th Nov 2016 and did not get any update yet.

Job Sheet no: JS[protected]

I got a call in Feb 2017 from Customer care regarding giving new handset (Coolpad cool1) in replacement saying the store will contact me. However, after that, I did not hear anything from anyone.

I am trying follow-up, however, there is no response.

Regards,
Dhawal
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Oct 11, 2017
Complaint marked as Resolved 
Coolpad India customer support has been notified about the posted complaint.
Apr 03, 2017
Updated by dhawal51184
It's 6 months now but there is no response from their side. Can we expedite the matter by making a police and fraud complaint?
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