Coolpad — Regarding coolpad note 3 lite mobile

afnan

Address:	Moradabad, Uttar Pradesh, 244001
Website:	www.consumercomplaints.in/new_complaint

Sir
I have purchased a coolpad note 3 lite mobile on 13 feb 2016. But that phone working properly i have been visited to the care centre 3 times regarding the same problem in the phone defecting mother board. Fisrt time care centre takes 55 days to reoair my phone. Second time they took aprox 32 days and they told me that next time you will not had any problem in future and it will work properly.But the same occur within 20 days and i had again Submitted the phone on 17 August 2016 expected delevery date was 31 August 2016. I had contacted the care centre personally and on call but every time I asked for my they said it will be okk in the next 7 days.plz review my complaint because its affects my personal and financial loss due to leck of mobile phone and I m not interested to use this defected phone. So Plz either give me my money of the cost of mobile phone or provide me another phone with same range.It had been on care centre aprox 130 days out of 225 days from date purchase.
Job sheet no :- JS[protected]
Care centre :- NN enterprises Moradabad
Mobile :-. Coolpad note 3 lite
Cost. :- ₹6999

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Oct 03, 2016

Updated by afnan Sir
I have purchased a coolpad note 3 lite mobile on 13 feb 2016. But that phone not working properly i have been visited to the care centre 3 times regarding the same problem in the phone defecting mother board. Fisrt time care centre takes 55 days to repair my phone. Second time they took approx 32 days and they told me that next time you will not had any problem in future and it will work properly.But the same occur within 20 days and i had again Submitted the phone on 17 August 2016 expected delevery date was 31 August 2016. I had contacted the care centre personally and on call but every time I asked for my phone they said it will be okk in the next 7 days.plz review my complaint because its affects my personal and financial loss due to leck of mobile phone and I am not interested to use this defected phone. So Plz either give me my money of the cost of my mobile phone or provide me another phone with same range.It had been on care centre aprox 130 days out of 225 days from date purchase.
Job sheet no :- JS[protected]
Care centre :- NN enterprises Moradabad
Mobile :-. Coolpad note 3 lite
Cost. :- ₹6999
Serial no:-[protected]