[Resolved]  Coolwinks — poor street quality products and no proper return service.

Address:	122001
Website:	www.coolwinks.com

I ordered the product from coolwinks, i did not like the quality when i received it.
The frame is too weak that i'm concerned that i will break it if i use it regularly.
It's street quality. So i issued a return and it has been 7 days and no one has come to pick up the product yet.

The courier, which ever be it, mostly blue dart, is not taking any step to pick it up or may not have received a pick up request from coolwinks itself.

Whichever be the case the service is poor. The quality is cheap and overpriced.

Another concerning issue is the offers fraud schemes run by the company,
The scheme for when i bought the product, 100% cashback, the website mentioned that i m eligible for 100% cashback, but i never received it, and the support team said that i was not eligible as the product should cost rs.1500 exact. No more no less. And there are no such products..

I wouldn't have bought it if the website said i was not eligible. But i'm regretting that i even bothered to waste my time on this website.

Either give me 100% cashback or dispatch the return. Mention that its 14 days return policy. I have issued a dispatched on the second day itself. I hope that my return time starts when the product is dispatched from my house.

Order id cw[protected]