Coolwinks — cashback not credited post 20 days

There was a promotion going on coolwinks claiming that users will get 100% money back on prepaid orders and thus I purchased a eyeglass worth 1904 /- via a prepaid mode and till now I haven't received my money back and they said that I am eligible for this offer and now even their customer care numbers are not reachable too! This company is a fraud!
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I'm facing the same issue. If you get any solution regarding this, then please let me also know. It would be a great help of yours.
https://t.me/joinchat/Il5wgBBN1A_ejIAFqkWydg
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