[Resolved] Coolwinks — deduction of irrelevant changes of order cancellation

Bharatsingla

from Jalandhar, Punjab

Address:	Coolwinks Technologies Private Limited. Plot A-8, Infocity 1, Sector 34 Gurugram, Haryana 122001, 122001
Website:	www.coolwinks.com

I placed 2 orders on coolwinks and after 2-3 hrs i cancelled both the orders. Bcoz i entered wrong address. And as per coolwinks policy no cancelation charges. But they deduct 150 rs for each order. And refund the rest amount. Now they are not agreeing on that.. They denied to pay the irrelevant deducted charges. Please help me to recover my amount. My payment mode was amazon pay.

Was this information helpful?

No (0)

Yes (0)

Sep 3, 2019

Complaint marked as Resolved

I called on coolwinks customer care..they said 150rs charges are cancellation charges..which are not mentioned on coolwinks website.. After that they said..these charges are mentioned in amazon offer t&c... They are big fraud..if I am ordering on Coolwinks then I will read coolwinks policy ..not the amazon policy.

Sep 03, 2019

Updated by Bharatsingla I called on coolwinks customer care..they said 150rs charges are cancellation charges..which are not mentioned on coolwinks website.. After that they said..these charges are mentioned in amazon offer t&c... They are big fraud..if I am ordering on Coolwinks then I will read coolwinks policy ..not the amazon policy.