Coolwinks — refund issue on cancelled order

Address:	122001
Website:	www.coolwinks.com

I have ordered on coolwinks and paid rs. 2017 for that order using my credit card via amazon pay and have received rs.1600 as casback then i cancelled that order but i received only 417 as refund amount in my credit card and 1600 adjusted as amazon balance. I don't need amazon balance, i requested them to refund my amount as i paid.
Amazon balance is useless for me, i need my amount into my credit card back and they can deduct amazon pay balance from my account.

The transaction id is p[protected]r009025