Corporation Bank — Amount Debit but cash not dispensed from ATM

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Dear sir, my name is Shobhit and my A/c No. [protected]. My Home Branch Addresss is: Najafgarh Road, Nangloi, New Delhi 110041. IFSC Code : CORP0000468. On 18/10/2020 I had tried to withdraw RS.10000 (1: 56 pm) from SBI atm at niti vihar Sultan Puri ATM id. HFBC[protected]. During the txn atm electricity was shutdown and show black screen after waiting while I didn't receive any amount or any receipt from ATM . After that i received sms of Rs. 10000 is debited From my account ..dear sir i already given written application to our home branch and took follow up as well. but they told me you have to wait 1 to 3 months to getting back money ..why should i wait upto 3 months ... As per RBI Guideline the time duration for getting back money is 7 working days only and after that, the bank will be liable to pay Rs.100 per day as compensation...today is 31/oct/2020 but still my amount is not credit back to my account..i need this money very urgent basis. kindly resolve my problem. And credit back my money urgent basis