Corporation Bank — i am complaining about the inefficient staff at tarnaka branch

Address:

Hyderabad, Andhra Pradesh, 500017

Hi, tarnaka branch employees have been not taking relevant action on our accounts when we have applied for net banking as well as for new cheque. Instead they have gave a wrong instant kit of some other customer and recklessly argues when we say the kit isn't working or the ph no linked to the account is not mine. Gave n no of complaints but the issue has not been resolved. I am 60+ yrs of age and they keep making me come to the branch and yet the issue is not yet resolved. It been nearly a month since i have applied for net banking and till today i m not have net banking. I had to drop mails to webcorp as well as customer care to resolve as branch employees are reluctant and inefficient. From the back office got to know the employee at branch have given a wrong net banking kit which is of diff customer. I am not having security concerns about my account and my family members account. Can you please take appropriate action and make sure the issue is resolved. If not i am ready to close all my family members accs associated with this branch/bank.

Regards,
Lakkaraju nirmala