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Corporation Bank — jan dhan loan

I shambhu nath mahto of darbhanga, bihar. I am a account holder of corporation bank and my account no -[protected] and ifsc code is corp0003072 and branch code is3072. I am very painful to say that i visited my bank and meet branch manager mrs priyanka saran for seeking a jan dhan loan amount rs 5000/ (Five thounsads).
But priyanka saran straightforward denies to accept /approved ant type of loans she also clearly there is no policy of my bank to appoved and sactioned any type of loan facilities.
Well our prime minister boldly announced jan dhan loan and mudarra loan is easy to weaker family of indian.
I hope and expected my complaine is registered in your forum and take a necessary action
Thnks and regards
Shambhu nath mahto.

Complaint Status

[Oct 24, 2018] Corporation Bank customer support has been notified about the posted complaint.
Updated by Shambhu Nath Mahto Nov 01, 2018
I am again painfull to say that today yet now no any bank representative contact with me regarding my loan complaine.
That means corp[oration bank are not bid and binding obey a RBI guidens?
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    +91 80 2660 2500
    +91 80 2660 0587
    Fts Centreshresta Bhumi, Door No: 87, K R Road, Bangalore, Karnataka, India - 560004