Corporation Bank — Refund Amount Not Credited To Bank Account

Address:Bangalore, Karnataka, 560016
Website:www.corpbank.com

Dear Sir/Madam,

Bank account holder name: Neeraja.S
Account number: [protected]
Branch: LIC, Indira Nagar, Bengaluru, Karnataka
Refund Reference Number (RRN):[protected]

I shopped on myntra & returned the product due to quality issues. I made payment using my corporation bank debit card for Rs.736.22/-. They had also processed my refund to my bank account on 27th January 2017. I got the same confirmed from the Finance Team of Myntra but I have not received the refund amount yet. As per them, the amount should have been credited to my bank account by 4th February but its more than a month & I have still not received credit from the bank.

I had already sent many mails to your bank but there is no proper response from your side. Why are you people so negligent about your customers & their hard earned money? When I complained to Myntra they clarified my issue within 24 hours & apologized for the inconvenience caused though the mistake is from your bank side. But you people are least bothered to respond & clarify/sought out the issue as they did. I am really dissapointed with your service.

I have attached the screenshot of reply & refund process already being done, which was shared by Myntra team. So kindly look at this issue & sought it out as soon as possible. Also get my refund amount credited to my bank account at the earliest.
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Corporation Bank — Refund Amount Not Credited To Bank Account

Helo sir,
I am sb acc holder of corporation bank
Salem, shevapet br.
My acc no is [protected].

On 7 march
i have booked tickets from
Irctc fr rs 4225.
By using my corp bank visa card.

While making a online booking i got message
"Unable to perform transaction
Please try again later"
But

I received a sms from corporation bank

Your A/c XXXXXXXXXXXX082 in Salem-Shevapet debited INR 4225.00 on[protected] by TRF. Avl Bal is +1269.33

But irctc refunded my cash
Refund id : [protected]

But still now..
I have not yet received my amount in my account.

So pls kindly clear my problem.
thankingly sureshkumar.k.k

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    Corporation Bank Phone
    +91 80 2660 2500
    +91 80 2660 0587
    Corporation Bank Address
    Fts Centreshresta Bhumi, Door No: 87, K R Road, Bangalore, Karnataka, India - 560004
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