[Resolved] Corporation Bank — refund issued by amazon on 11.4.2020 to my debit card has not yet been credited to my a/c with corporation bank
Corporation bank has not yet credited my account with the refund amount issued by amazon on 11.4.2020, reference number #422230 (₹465/-) & #021530 (₹149/-) respectively (Payment made through debit card on 10.4.2020). It's been more than 1 month now & i have complained to various authorities & yet no one has given any concrete answer to my queries. On 23.4.2020 corporation bank has lodged my complaint with the following id - crm[protected] & crm[protected] but till date no further communication or contact has been established regarding the issue. I called my bank branch directly & they said if the money comes they will give me. I am utterly disappointed with corporation bank.
Please look into the matter & update my account because in times like this each penny counts. For the payment reference i am attaching the purchase transaction details so that it is easy to trace back the gateway of the refund issued. I have an a/c with corporation bank for a long time now & rarely faced such discrepancies, i hope you will resolve the matter in no time. Thanks & regards.
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Nov 1, 2020Complaint marked as Resolved
A/c credited with the refund amount on 29.7.2020 after 4 months. But I am happy that the problem has been resolved.
May 19, 2020
Corporation Bank customer support has been notified about the posted complaint.