Corporation Bank — Refund money from Flipkart not Processed yet

Address:

Kolkata, Bhawanipore

Sir/madam
Corporation bank has not yet credited my account with the refund amount issued by flipkart of ₹ 378/- on18.10.2020 & ₹ 358/- on ₹22.10.2020 back to my Corporation Bank debit card through which the intial payment was made for the goods on 16.10.2020 at Flipkart. I have complained to various authorities & yet no one has given any concrete answer to my queries. I called my bank branch directly & they said if the money comes they will give me. I am utterly disappointed with corporation bank.
Please look into the matter & update my account because in times like this each penny counts. For the payment reference i am attaching the purchase transaction details so that it is easy to trace back the gateway of the refund issued. I have an a/c with corporation bank for a long time now & rarely faced such discrepancies, but layely due to amalgamation of my bank with UBI is creating such inconvenience. I hope you will resolve the matter in no time. Thanks & regards.