Corporation Bank — refuse to print passbook /corporation bank / ambattur branch

Address:

Surya prakasm street, ambattur, chennai-600053, Chennai, Tamil Nadu, 600053

I am using the corporation bank account 11/11/2005, in corporation bank ambattur branch, i went to print the passbook in epass book machine, its not working so i went to manual printing person, she don't she refuse to print passbook due to entries for one year, and i told i using the internet banking but i not able take the old months in their new software, and also epassbook not getting statement, she refused with some nonsense words and i can go and complaint any where and return the passbook.
Its happened today 23/7/2019 (Within time of 3 pm to 3.30pm)