Corporation Bank — rude attitude of corporation bank chief manager mr. manoj singh (name tell by security guard)

Address:

110057

On 29th june 2019 i visited corporation bank vasant lok, vasant vihar branch for signature & photo verification. I have written a request letter along with photo id issued by govt. Of india to corporation bank.

Mr. Manoj singh chief manager corporation bank was very much un-professional as well as rude, helpless attitude towards the banks valuable customer. He was busy on phone.
He said bank will not verify photograph of customer with rude attitude that nobody will accept at any point of time. Mr. Manoj singh asked me to bring photo copy of the request letter for receiving about the issue, and come within a week, for suitable reply against my request letter.
At, 12:40pm i went to near by market for photo copy, outside temperature was around 45 degree.
His attitude was never be helpful at any point of time, same request has been accept by union bank of india for my wife request for the same.
One of the gentleman is sitting in branch manager room said that they can paste a photo in that form (Which is provide by bank for verification) and verify the request.
I had a request to this forum that strict/appropriate action must be taken against mr. Manoj singh (If required bank can check cctv footage as well as i am ready to identify him) so that valuable customer like me or many more can be serve better. If he is chief manager of that branch tell us what impression he was showing to his junior or new comers.
Kindly do the needful as soon as possible, or advice me if i need to go higher management for the same issue.

Thanking you
Harsh pal singh
A/c no. [protected]
Saving bank a/c
Mobile -[protected]