Corporation Bank — savings bank account closure after death of account holder

Address:400080

Account no. [protected]

My husband mr. Narayanankutty is holding the above sb a/c. Unfortunately my husband expired on 9.8.2018. He was the sole holder of the account without any nomination. Now i have approached the bank for closure of the account, as we dont have any children despite being in mourning of my husband i am forced to approach different agencies for making official changes in different documents etc. I submitted the death certificate to the bank, however, the lady manager at mulund west branch insisted that i should bring a notaried legal document of indemnity bond on rs. 500/- stamp paper and another letter of indemnity on bank's format has also to be filed. Since, i have to go for all this formalities alone, it is very difficult to comply such demands. The account balance is only about rs. 6500/-. Even the latest rbi circular regarding closing of accounts due to death without survivor/nominee states that a simplified procedure should be adopted to avoid undue hardship to common person and further states "in this context, banks may, keeping in view their risk management systems, fix a minimum threshold limit, for the balance in the account of the deceased depositors, up to which claims in respect of the deceased depositors could be settled without insisting on production of any documentation other than a letter of indemnity. The circular rbi/2004-05/490 dbod. No. Leg. Bc.95 09.07.005/2004-05 june 09, 2005 may be referred in this regard.

Considering this i request you to kindly instruct the branch to not to insist for the stamp paper indemnity bod, which would put me under a lot of hardship as well as huge financial loss that also for a nominal balance of about rs. 6500/-. Since the amount of rs. 6500/- should be within the threshold limit, the bank may be instructed to allow to close the account on a letter of indemnity without a legal letter of indemnity.

The branch code is 000140 and the ifsc is corp0000140. The address is mulund (W), near kalidas hall, mumbai-80

Kindly interfere, thanking you

Yours sincerely

Vasanthi narayanan kutty
(Wife of the deceased)
Mobile: [protected]
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They are now forcing us to change our login credentials and even that does not work. I have been struggling with it for a while. Pages dont load or load incorrectly. Am unable to proceed beyond the 3rd step. The pages just fail.
had it been my engineers, I would have sacked them all for such pathetic work
As i recieved sms from bank they are updating some new softwares and monday morning it will be ready for access ! But still net banking page is not opening ! When i going to be solved ?? I need to do transactions and net banking is required urjently !

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    Corporation Bank Phone
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    +91 80 2660 0587
    Corporation Bank Address
    Fts Centreshresta Bhumi, Door No: 87, K R Road, Bangalore, Karnataka, India - 560004
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