[Resolved]  L'Oreal Total Repair Shampoo And Conditioner — complaint against shopkeeper​s- not giving benefits of Loreal offers to consumers

Address: Chandigarh, Chandigarh

Hi
i am pratibha basically from dehradun living in Chandigarh . i am a regular user of l'oreal total repair shampoo and conditioner and my sister too. The product is too good but the problem is that the benefits u are giving to consumers the shopkeepers are not conveying it . I know about your offer free conditioner with shampoo but on Saturday i bought the shampoo from sec 20 c market Chandigarh , product no is TOTAL REPAIR SHAMPOO - B[protected]/2012 AND TOTAL REPAIR CONDITIONER NO B[protected]/2012 but i didn't get the free conditioner because the shopkeepers are selling the conditioners separately knowing the fact that there is a note on back side of bottle that this is not for India sale... i asked the shopkeeper about the offer but he denied it ..this is second time m not getting benefit of your offer . i think like me there are many other girls who are not getting this offer just because of shopkeepers greediness. please u have to take strict action against shopkeepers ..otherwise i will complain in consumer forum that i am getting the benefit of the offer given by l'oreal India .
please
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Aug 13, 2020
Complaint marked as Resolved 
L'Oreal customer support has been notified about the posted complaint.
 
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