Country Club — cancel membership and get refund

Address:	560103
Website:	www.countryclubbangalore.com

I am rahul b from bangalore. Last week i got a call from country club that i won a lucky coupon which i dropped in totalmall sarjapur road and i can collect it from their office in the same cafe coffeeday, bellandur. I have got around 10 calls repeatedly and i decided to go there and on reaching, they started explaining about their holiday package for hours and i refused to take and later they took to another room and started giving many offers and they claimed that i am one of the selected families and they are giving some privileged offers to us which we will not get if we are not taking that day itself etc. I have listed the offers below as a note and it is very attractive but unbelievable, they were pressurizing us to take the decision that point in time by brain washing left and right and it was almost 4pm in the evening and unfortunately i believed on what they said and paid 80, 000rs for the holiday package using my hdfc credit card.

Can share the membership number on request
Date enrolled is 21 april 2018

They offers given are,

1. Sale option if we are not using the vacation, the rent will be arranged by country club agents.
2. I can use the membership for 365 days a year (Season independent)
3. There is pickup / drop/ sightseeing free service
4. 20% and up to 40% allowance in the flight charges (Domestic)
5. Renewal the same plan after 10 years for life time and transferable to next generation with 5% of the initial charge (Initial charge - 100000)
6. Using the country club membership lifetime for free
7. Free rci membership by which we can use other resorts/hotel for 3000 (Domestic) – fixed charge
9. Free accommodation with free breakfast services
10. 20% discount on all the food in the country club restaurant or free cook services
11. No need to pay the maintenance charge for the year if the vacations are not used.
12. While saling the vacation using your agents there is no need to pay the yearly maintenance charge.
13. No other charge or fee in the country club membership for life time.
14. Collect the country club card for the kid in future for free.
15. If i book the vacation trip before 2 weeks, i can get the free 7 days trip for that year and i can use that for rent or i can extend that to next coming year.
16. I can maximum accommodate up to 8 persons using my membership if i book before 2 weeks.
17. I can use the country club / country vacation cards for my friends or relations with some additional id proof.
18. Using the party hall in country club / country vacation with free of cost (Including the electricity, decorations) for 5 times per year.
19. Free passes for the special events that are organized or happening in your clubs
21. If i didn't use the vacation for particular year, then i can move that days to next year without any charge.
22. If i am not satisfied at any time, i can write a compliant letter to the office where i take the membership and i can cancel the membership at any time.
23. If i dont want to cancel, i can transfer my membership. The agents in country club will do the same for me, they will collect only the processing fees
24. I will get rci membership and can book any resort/hotel through rci for fixed 3000 for domestic and 12000 for international
24. I can get food coupons worth 3000 (Appx) every year.

1. Even though they offered all these verbal stuffs the agreement is entirely different. They also offered 36 months emi but on calling hdfc bank they can only give emi upto 24 months
2. Sent lot of emails to central customercare but no response for cancelling my membership and refund my money back
3. They are not reachable on calling up their customer service desk
4. Just fooling people wihout providing any services
5. They offered snapfitness membership in all over bangalore however on approaching snapfitness is denying that they dont have tie up with country club. I am cursing myself on the day which i joined country club.

I would request you to take necessary action against country club team and cancel my membership and refund my money back

Rahul b
[protected]@gmail.com