[Resolved] Country Club India — 5 year vacation plan

verchaswa

from Bengaluru, Karnataka

Address:

561203

Hi
2 days back one sales person named Keshav, sold me 5year vacation saying I will get 5 6day 7 nights vacation plan in Country Club Yelahanka bangalore.
He asked to sign agreement where only 2night 3day package was mentioned.
When I asked abut 7 day package he told that u will get on call in customer care while booking.
Now I have come to realisation that he cheated me.
there is no five 7day 6 night vacation .
I want my refund of INR 48500.
May management it self is involved in such frauds.
Wish to get an explanation from management and resolution on grievance.

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Nov 5, 2018

Complaint marked as Resolved

I got all benefits not mentioned in agreement in written in mail from country club sales person

Country Club India customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by verchaswa The details of sales person
Name Keshav
Adding his pic so that everyone can recognise him avoid getting cheated.

Oct 31, 2018

Updated by verchaswa He promised
1. free pick up n drop.
2. free guide.
3. free sight seeing.
4. free food during stay.
5. No extra charges.
6. 20% discount on flight charges thru Country Club travel desk.