Country Club India — Cancellation for country club membership on high priority basis

Address:	Mumbai City, Maharashtra, 400080
Website:	www.countryclubindia.net

Dear Sir / Madam,

Name : Mahesh Kundalik Pisal
Membership No- CCMU206TCLUB30LB56149
Employee Id- 768

I took membership on 02/02/2017 at Mulund west Mumbai- 400081 during a meeting organized by country club people namely Mr Atul Rai Mobile No- [protected] and I have opt membership by paying Rs 2, 00, 000/-, at the time of membership discussion in presence of me & my Wife and also our office staff they offered us various benefits and we trust them. We told him our purpose for getting this membership is to plan our honeymoon at a best location as on 12th Feb 2017.

Mr. Atul Rai said that don't worry just pay your membership fees of Rs. 2 Lacs and then Country club will serve you 5start delux resort at various country club location.

We have decided to go to Kerla & told them to plan for 12th Feb 2017 to 17th Feb 2017 but Country Club Tour Package executive Ms. Kajal Mobile No- [protected] told us that there is no availability of Resort on the same date, we consider this matter as genuine and postpone this trip to next week as per there guidance.

Ms. Kajal get back with the date 19th to 24th Feb 2017 & we told her to confirm our Honeymoon trip as early as possible with best services.

But She had not booked our tour & also not planned our trip till 16th Feb 2017 after taking so much follow up from Mr. Atul Rai & Ms. Kajal She booked resort for the same date & told us to pay extra utility charges of Rs. 3500/- asap which were not communicated to us at the time of taking membership.Still we have paid the money

At the time of taking membership Mr. Atul Rai told us that country club is also having there in house Flight ticket booking services at the lowest rate and if we booked our membership on 02/02/2017 they will give us Rs.12000/- flight vouchers free which we can redeem against our honeymoon trip flight fare. We took all this commitments as a genuine & took Country club membership but we are now feeling cheated by your Country Club & executives Mr. Atul Rai.

Ms. Kajal & Mr. Atul Rai has not booked our air tickets till 18th Feb 2017 when we are expected to go to trip on 19th Feb 2017 even after taking so much follow up on Calls & Messages.

On 18th Feb 2017 at 7 Pm Ms. kajal & Mr. Atul Rai told us that they are failed to redeem Air Fare voucher of Rs. 12000/- of country club and we need to make entire payment of Flight from our own pocket for 19th Feb 2017 Honeymoon trip.

We are really very disappointed with your service & want to terminate this membership as ap, we communicate this with Mr. Atul Rai but he is now not responding to our messages & calls.

Our Money is fraudulently taken by country club against which we have not even used a single % of membership benefit, kindly manage to cancel our membership & return our whole payment of Rs. 2 lacs plus 3500/- Utility charges plus Rs. Rs. 344/- service charges.
I want my total money back of Rs. 203844/- and terminate my membership as i have not availed any benefit so far, the county club is not an organization which could be trusted they do not keep their words and shift responsibilities on one to another official of country club.

Now I am feeling cheated by taking the membership of Country Club India. & they are now not responding at all. I am asking any senior authority details but they are no providing.
Please help me out as I have taken the loan for paying membership by thinking that they will take care of my future tours but now I am feeling cheated by fraud.