Country Club India — Cancellation of country club membership

Address:

Country club, Begumpet, Hyderabad

We have taken Country club membership in Nov'2016 at Kukatpally branch for an amount of Rs.1, 25, 000/-

On the day when we've taken membership we were told by the staff that it would be interest free EMI's and it would be done by them itself. But after few days they have told us to convert into EMI's by ourselves and they will provide interest charges levied by bank. But till now we didn't receive even single rupee from Country club side for the interest charges applied on EMI conversion. Even we paid total amount.

The very next day after we've taken membership we went back to Kukatpally branch with membership cancellation request. At that time, the manager over there was Ravinder. He has assured us that we'll get our money back and has given many promises. Unfortunately we didn't doubt him and has not taken any written promise or note from him as we had belief in him. From then on we were roaming around the Branch many times. But few days after we came to know that Ravinder and many others left the job over there and from then on there is no one who has responded to our queries. Customer care service and the staff response from that branch is pathetic.

We have plans to move out of the country in coming few days and we are not in a position to utilize your services. As we got very busy schedules professionally till now we didn't use the membership even once. So, please cancel the membership and transfer our money back.