Country Club India — Cheated by country employee

Address:

OUNTRY CLUB INDIA Country Club Kool #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad - 500016. Andhra Pradesh.

This is with regards to the paid maintenance amount for my membership. With great disappointment, i am writing this email as the amount has not been updated in the portal / my account. I have tried to call many times to rm – vivek. However, after the payment made on 07.05.2020, he has stopped taking my call and also blocked my number. This is quite unprofessional and unacceptable. As per his written commitment, my dues will become zero, and expired holiday will be active. Apart from that he also promised to provide food coupon. However, he has not done anything and blocked my call. Its been now more than a month.
I have the receipt and confirmation of payment from vivek in the email. Post this, i raised a complaint. However, mr srikant has forcefully closed my complaint. He said, i can not solve your issue as mr vivek has cheated you.
This is a clear case of cheating and fraud from your employee vivek. His email id is [protected]@counttryclubmail.com and his number is [protected] / [protected]. I want to file a complaint against this employee and company. Therefore, i would request you to look into the matter.