Country Club India — complaint about snap fitness associated with country club

 
1 Review
 ManasMani on Jul 9, 2018
I am using gym facility from past 15 days. With snap fitness associated with Country Club. Today morning as usual I went to gym, unfortunately trainer did not allow me to do the gym. Reason provided as we are not allowing Country Club member 2 do the gym. Need to understand what sort of facility provided from Country Club, during my membership login marketing team really communicated that gym facility will be free for lifetime in all associated fitness centres, not sure y assured facility has been taken off after utilising for 15 days very sad to see such response from Country Club... Kindly revert at the earliest

Complaint Status


[Jul 09, 2018] Country Club India customer support has been notified about the posted complaint.
Updated by ManasMani, Sep 20, 2018
This is one of the worse experience with country club, i have been highlighting from past 3 months with regard to the Fitness facility provided by country club.

i am using country club fitness facility from 3 months (SNAP Fitness - SAHAKARANAGAR - BANGALORE) quite frequently Snap fitness Management Authority stop allowing the country club members to gym.

i have taken Country club membership 4 Months back - while taking membership MR Keshav a marketing manager ([protected]) has assured that country club is providing life time fitness facility for all membership card holders, now we are trying to reach his contact number he is not responding. now he barred his incoming calls too.

we have payed 58000/- INR while taking membership, our in-tension to buy membership only fitness, the worse part is not even used 3 months fitness facility, we came to know the real picture/background of the facility provided by country club.

kindly address this issues and ensure this to be resolved ASAP if not i have take the support of social media to resolve the same.

pathetic service " we have payed money for member if your not providing the assured service please refund the money "
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    Customer satisfaction rating
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    Complaints
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    phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 40 6653 3696 [Tech Support]
    location
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    Country Club India - complaint about snap fitness associated with country club