Country Club India — complaint against country club vacations regarding cancellation of my membership due to heavy cheating

Here im forwarding the complaint i sent to country club customer care email and till now i have not received any response from them except their calls to give more and more money
Till now they have not responded to my vacation requests even which has made us more worried
This is a pure eg of cheating and they have not responded to my cancellation request
I request somebody please help me to get this thing done by any means be it legally if they have decided to close their ears to my voice
From: subair mk
Date: fri, jan 5, 2018 at 10:35 pm
Subject: regarding cancellation of membership
To: [protected]@countruclubmail.com

Myself dr subair m k [membership id :ccco211v5lb73369, receipt number:dr-37315 dated 16/09/2017}. I am sending this mail to bring to your notice how cleverly we were

Cheated by your kerala agent mohammed asif and his team. We were invited for your introduction meeting at hotel raviz calicut on 16l09l17 at 8 pm. Though we were not prepared

For taking membership, your agent was tricky enough to make us fall into his trap, with many offers regarding membership and membership fee. According to him, that offers were

Lasting only till that day midnight and we were also given a rethinking period of 15 days during which we can cancel our membership. We were asked to pay a membership fee of

60000 rs for 5yr period, for which we need to spend rs 1050/month for 60 months as emi from our hdfc credit card and no other extra payment needed. We were also promised

That our membership can be extended to a maximum of 8yrs if we couldnt use it in between our 5yr period.

After going through the reviews and also particularlywhen emi provided by tour agent as per my credit card was not sanctioned and we were asked to pay high interst and

Principal amount which amounted to 80 000, we decided to cancel the membership on 21/09/17 (5th day of membership... Screen shot attached). We contacted your agent, he again

Promised us he will give my name as referring persons name to meet for our loss and was asked to share my a/c detaiils to [protected], so as to credit the extra amount.

After that we ddnt get any response from your side. We were keeping on contacting your agent. We were keeping on contacting your agent, neither he

Answered our calls nor replied to our messages.in between calls were coming from your head office to pay amc immediately. So we contacted your customer care and took mrs

Aneet"s number [cochin head]. I talked with her. She told she will study the details and ask asif to contact us immediately. He called us from aneets number and was talking to us in

A very bad language as if we cheated him and trying to grab his money.[recodings available]. On sameday we called aneet andshe made asif to call us back politely and again

Promised us they will be forwarding our request for cancelation to head office as if mistake from their side and also we will be getting cc of the email they have sent to ho.[nov

Last wk]. We called aneet many times, now there is no response from her side also. Even after waiting for more than 1 month, till date we didnt get any quiries regarding our request

For cancellation in the form of mails or calls.

So kindly take this as our request to cancel our membership and to refund our money back.. We expect a favourable move atleat from your side at the earliest.

{here by attching the necessary images}

Thanking you,
Dr subair mk

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Comments

I am also victim of country holiday vacation...complaint on this website is of no use as i have tried also. So, initiation has been taken by us (victims of country holiday vacation) by adding victims on whatsapp group so that we can file a case against these fraudulent activities of this company. My name is Amit Kumar Goyal [protected], Jaipur, Rajasthan. Please call me on this number. We are many persons of same/different issue and I am talking to all. We have to fight altogether legally because employees of this company are shameless with no ears and eyes. I have complaint about this company on PM office online and the complaint was forwarded to Rajasthan, Police Jaipur. I was called by police officer and took my statement on 01.01.2018 but police is not interested to do anything about this. Govt and police is not for common middle-class families like us. They listen but not do anything.

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