Country Club India — country club not processing/taking cancellation request

Address:Bangalore, Karnataka, 560067

I have taken country club membership on 5th january 2019 by paying entire 65000/-. On the same day i got to know there is change in cancer treatment for my mother and i will need to arrange money for that.
I had sent the cancellation request on same night.
To my surprise there was no reply till one week. The country club person - mr. Manojraj who sold me the membership was giving me false promises. He said membership cancellation is not possible and he will help me alternatively but till date there is no action.
I wrote many mails and tried calling but no response. I wrote an email to ceo of country club but no response.
Apart from this all the descriptions told by mr. Manojraj and his companion changed after i made payment.

Name - saurabh harde
Membership id - ccbg16mpclub5lb105084

My request is simple - i need cancellation and refund as soon as possible to take care of my mother's treatment.
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Country Club India customer support has been notified about the posted complaint.
Jan 29, 2019
Updated by saurabh harde
Present status: After mail from consumer complaints, now company is ready to cancel the membership(normal cancellation) for which they will deduct Rs3800/- and it will take 120days for settlement which is not acceptable.
Moreover the company calls customer on pretext of lucky draw saying holiday worth Rs.25000 gift voucher will be provided on the spot . Later they tell it will be delivered on mail but this all are lies.

So I want my complete refund within a week. This has already caused a lot of trouble to me .
Feb 24, 2019
Updated by saurabh harde
No action since Complaint. Neither country club nor consumer complaint forum cares about it.
Complaint comments 

Comments

Hi,

I have taken membership at country club begumpet hyderabad i want to cancel my membership due to my problems i am not using the card there is no use of that card i went to office but the executive tells the money is not refunded please let me know what we have to do how to get the money refund shall i contact consumer court

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