[Resolved] Country Club India — for refund money

tilabhai

from Ahmedabad, Gujarat

Address:

A / 723, Opp Kia Park, Veera Desai Road, Prathmesh Complex, Andheri West, Mumbai 400058, MH, Mumbai City, Maharashtra, 400058

Dear sir
I am mukesh raval from gujrat
[protected]
Sir
I was gone godhra in hotel laxura for the evant of country club at that time i given 149000.00 thrue axis bank credit card after this i get one call from haydrabad head off to me about membership but there are so many different both of them so i do not join club membership as per spot and tell to country club representatives to give my money back i don’t want join with u after that i was mail to head office and country club mumbai then after i get mail from country club to me for my refund within 120 working days but still today i did not get it i was given money to cc on 21st july 2018 in between i go to bank and put up disputed form and complain against cc then cc was make charge back to bank with two avidance one is sign copy of card holder and invoice copy but they was not given to me and bank asked about me but i not send this paper to bank because i have not this one so bank declaian my case from him this my metter
To day i chek online i got your no and mail i’d also so so sir i mail to u kindly give me guidance to how i give my money back from cc
Thanks sir i am watinng from your good guidance for me
I have mail for my money back from country club but there is no result

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Apr 27, 2019

Complaint marked as Resolved

From: Chaitali Mangle Date: 15 September 2018 at 12:20:35 PM IST To: tilabhai raval Cc: Abdul wahab shaikh, Tauheed Alam Subject: Re: Membership cancellation Dear Mr. Raval, Greeting to Country Club!!! This is further to your request regarding cancellation of membership. We would like to inform you that, we have process your refund and your will get the refund within 120 working days. Thanking for your continued patronage and assuring you of our best services at all times. Warm Regards, Chaitali M. Member Relation Manager Country Club. Login to www.countryclubindia.net and make reservations. For feedback, enquirers and service request please call 022-67410791 or email [email protected]. Business timings :- 10.00 am to 6.00 PM, Monday to Friday and Saturday till 2.00 pm. Closed on Sunday and public Holidays. On Tue, Aug 21, 2018 at 11:36 AM Chaitali Mangle wrote: Dear Abdul, Please share approval mail for follow up. Warm Regards, Chaitali M. Member Relation Manager Country Club. Login to www.countryclubindia.net and make reservations. For feedback, enquirers and service request please call 022-67410791 or email [email protected]. Business timings :- 10.00 am to 6.00 PM, Monday to Friday and Saturday till 2.00 pm. Closed on Sunday and public Holidays. ---------- Forwarded message ---------- From: Mukesh Raval Date: Tue, Aug 21, 2018 at 11:31 AM Subject: Fwd: Membership cancellation To: [email protected] Sent from my iPhone Begin forwarded message: From: Abdul Shaikh Date: 18 August 2018 at 2:46:10 PM IST To: [email protected] Cc: [email protected] Subject: Membership cancellation Dear sir, This is acknowledged you that your membership is been canceled from our side, and your amount will get refunded within 45 working days. Be rest assured you will get your money back Regards, Abdul wahab shaikh

Country Club India customer support has been notified about the posted complaint.

Apr 27, 2019

Updated by tilabhai From: Abdul Shaikh <[protected]@countryclubmail.com>
Date: 18 August 2018 at 2:46:10 PM IST
To: [protected]@yahoo.com
Cc: [protected]@countryclubmail.com
Subject: Membership cancellation

Dear sir,

This is acknowledged you that your membership is been canceled from our side, and your amount will get refunded within 45 working days.
Be rest assured you will get your money back

Regards,
Abdul wahab shaikh

Apr 27, 2019

Updated by tilabhai [protected] Forwarded message[protected]
From: Cvcb Cvcb <[protected]@countryvacationsmail.com>
Date: Sat, 25 Aug 2018 at 3:09 PM
Subject: Re: MOST URGENT CHARGE SLIP----ONUS CB--CC[protected]COUNTRY CLUB - FC----DUE DATE:- 28 AUG 2018

Dear Team

Good Afternoon !!

We require your confirmation on this charge back CB. 1786 for further process. kindly submit the documents in .pdf format (1.9 MB) to the bank by putting us in cc-mail and provide us membership details.

Regards

Hemalatha. R.

Sr. Executive - Charge Back
[protected] /66533781 Extn. 527
PAN INDIA, Corporate Office, Hyd.
http://reviews.countryclubindia.net/
Follow us here!

#Celebrating25years

On Tue, Aug 21, 2018 at 3:59 PM, Merchantacquiringhelpdesk Mumbai <Merchantacquiringhelpdesk.[protected]@axisbank.com> wrote:

Dear Sir/Madam,

Greetings from Axis Bank !!!

We have received charge back from card issuing bank against the below mentioned transactions. So kindly arrange to provide the relevant charge slip and invoice copy to represent this case further.

Dispute Type
Due Date
CB/RR NO
CARD NUMBER
Dispute AMT
Dt of txn
Merchant ID
Merchant name
Rc Code
Reason discription
Documents required
Auth C
Txn Amt
MERCHANTA-C
TERMINAL ID
ONUS CB
28-Aug-18
CC 1786
524508******1750
149000.00
21/Jul/18
[protected]
COUNTRY CLUB - FC
4853
CARDHOLDER DISPUTE - DEFECTIVE/ NOT AS DESCRIBED
Appropriate merchant explation letter, Invoice/Bill Copies. Please provide documents that the cardholder signed acknowledging the goods were received in good condition.
068157
149000.00
[protected]
73317834

Basic DOCUMENTS REQUIRED FOR REPRESENTMENT:

1. Signed charge slip copy of the transaction.
2. Invoice copy signed by the card-holder.
3. Photo ID proof of the Card holder
4. Credit Card front & back Copy
5. Any other supporting documents (If Any)

Note: If chargebacks is raised under below reason code then please arrange to provide documents as below.
Reason code 30/4855 ( Service Not Provided / Merchandise Not Received) : Invoice/bill copies, proof od delivery signed by cardholder, ME comments regarding this txn, any agreement, proper explanation letter.
Reason Code 4853 ( CARDHOLDER DISPUTE-DEFECTIVE/NOT AS DESCRIBED) : Chargeslip Copy, Appropriate merchant explation letter, Invoice/Bill Copies. Please provide documents that the cardholder signed acknowledging the goods were received in good condition.
Reason code 4842(LATE PRESENTMENT) :We do not have any representment rights under this reason code ( But we will try to repesent the case on basis of our relatinship if you provide us chargelsip copy, invoice copy & explanation letter for delay in settlement)
Reason code 4834 (DUPLICATE PROCESSING) : Please provide two different signed chargeslip copies signed by the cardholder
Your immediate reply on the captioned subject will be highly appreciated.

Note : If we do not receive a reply before the above mentioned due date we will treat this case as accepted by you and we will recover the amount from your account.

Thanks for your co-operation in advance.

Thanks & Regards

Monica

Merchant Acquiring
Mumbai
Bldg No. 1
2nd Floor Gigaplex,
Plot No IT 5 Midc Airoli,
Knowldgepark,
Airoli Navi Mumbai 400708.
Dir No:[protected] mon01

For all EDC (POS) related technical complain please lodge a complaint on the Helpdesk number[protected] & record your complaint docket number for future references. For EDC Rolls text ROLLspace15 DIGIT MIDspaceNO OF ROLLS and send it to 575758

Disclaimer: "Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you are not the intended recipient of this mail kindly delete from your system and inform the sender. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference."

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Dear Sir/Madam,

Thanks & Regards,
Rajendra Sakpal

Apr 27, 2019

Updated by tilabhai [protected]@countryvacationsmail.comrajendra.[protected]@countryclubmail.[protected]@countryclubmail.comchaitali.[protected]@countryclubmail.[protected]@countryclubmail.[protected]@countryclubmail.com
Fone no Mr Abdul[protected]
Mr Rajendra [protected]
Mr Tauheed Alam [protected]
Cousmer Care Haydrabad [protected]
Ex Mrs Hemlaths charge back team

Apr 27, 2019

Updated by tilabhai I send u to mo no of country club employees and
His mail I’d
And also send mail from country club to me
Thanks

May 01, 2019

Updated by tilabhai Sir any new update for my refund from country club
Please do good for me

Jun 18, 2019

Updated by tilabhai I get this one but no result<[protected]@countryvacationsmail.com>
Date: Sat, May 25, 2019 at 10:47 AM
Subject: Re: ONUS CC 1786-COUNTRY CLUB - FC
To: Rajendra Dattu Sakpal <rajendra.[protected]@countryclubmail.com>, Tauheed Alam <[protected]@countryclubmail.com>, Madhuri Nadgouda cvm03 <[protected]@countryvacationsmail.com>, FCCV-MUMBAI ACCOUNTS <[protected]@countryvacationsmail.com>, Customercare Mumbai <[protected]@countryvacationsmail.com>

Dear Team

Good Morning !!

After proper verification on members cancellation we understand that the member has spoken and canceled his membership at the branch office on the same day and therefore, he comes under Cool off Period (COP). Kindly accept the case and proceed further for refund process as per the return policy which is mentioned in the agreement clause under Terms & Conditions by deducting 3800/- as admin. charges.

ONUS CB
CC 1786
18-Aug-18
524508******1750
149000
149000
21-Jul-18
[protected]
COUNTRY CLUB - FC
85122608203000324495166
068157
4853
CARDHOLDER DISPUTE - DEFECTIVE/ NOT AS DESCRIBED
73317834
[protected]

Kindly proceed with the refund process as per the management decision.

Regards

Jun 18, 2019

Updated by tilabhai Can I get result? I don’t no I am not member of country club then why they not my money back

Jun 27, 2019

Updated by tilabhai Pls give me supporte since 11 month gone but there is no result so pls supporte me