Country Club India — fraud with the vacations plan and cc plans | |||
On june 30, we were called to country club kandivali, saying you selected for the gift voucher and asked if we have 40 mins so that they can explain the country vacations plan. They explained us the plan which was as below. 1 13 years of vacations 2 13 years of club access 3 mini vacations for 13 years 4 discounted amc 5000 rs per year for 13 years 5 banquet access 6 discounts on travel, food in the hotels And we paid the amount (Rs 70000). When the actually logged into the system, it shows on for 5 years. I raised the concern to kandivali branch who sold this plan. However he denied to help. I also raised my concern with customer care even they didn't responded well. I struggled for few months, nothing happened. After few months, sales person from andheri branch and his branch head called me and told they can resolve the problem. So they sold me another plan which cc plan with vacations worth 65000. And told your 70000 will get transfered to this new plan. Also he commited if i pay 15000 more than we left with[protected] : newly paid, 5000 : balance from transfer) and that 20000 will be adjusted in amc for 4 years. However till now nothing has happended, amount is not transfered to new account and i am not able to use any vacations. I would request to resolve this issue or refund my money back. Was this information helpful? | |||
Country Club India customer support has been notified about the posted complaint. | |||
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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