Country Club India Limited — fraud cheat and looting public

Dhirendra Kumar Dhal

from Bengaluru, Karnataka

Address:	560017
Website:	www.countryclubworld.com

I was lured to buy a life membership of country club. After buying only we come to know that its of no use. The properties are of very poor quality even in cities like Bangalore maintenance is worst. I comparison to other clubs. The food rates are also at par with market rate. Holiday resorts are of third grade quality. Customer care / service are two things which they do not know at all. You can not reach anyone in their Hyderabad office. And for everything you have to call to their Hyderabad office. They even took AMC from me for three years and updated in their record as two years. Which is a big cheat. Suddenly after six months they are demanding 1800 rupees GST on the old payments. This is ridiculous. On March 7th 2018 for the first time I booked a two nights and three days holiday at kodaikanal by paying 1400 for dates of 18th to 20th March 2018. However due to certain unavoidable circumstances, I could not travel and I intimated the same to the resort on 12th March. Tried to reach their hyderabad office number several times, but to no avail. Finally they said on 19th that they can not postpone. And I got a feed back form to give review of my stay experience. How horrible. I am got a call today from their sales executing to pay AMC for another 3 years then she will remove the GST and restore the lapsed holiday etc. This is like asking ransom money. This company is a big fraud and cheat company. No care for customers needs even on urgency,

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Country Club India customer support has been notified about the posted complaint.

Apr 06, 2018

Updated by Dhirendra Kumar Dhal I was made to pay 3 years amc in advance in the month of august 2017 and was promised by the sales executive that if i pay 12000 all inclusive amc will be cleared till 2020. After making the payment, in my app i saw the amc was updated till march 19 only. After several calls to the same lady ms. Mary (From bangalore indira nagar office) she did not make any changes. Suddenly, i saw 1800 being added to my ledger in the last week of march 2018 as service tax and gst for the two years. My wife has wrongly paid that also. Today got call from one more sales executive mr. Nagendra ([protected]) that, 1800 was wrongly charged and your wife has paid, however, he will reverse it only if i pay amc for 3 more years. This is illegal and taking advantage of situation and like demanding ransom for paying back my legitimate due. Please be aware of the people at country club. They are sitting there only to loot public for poor or no service.