[Resolved]  Country Club India — Money not refunded by country club

Address:Pune, Maharashtra, 411028
Website:countryclub.com

In the month of june 2015, unfortunately, i had taken membership with the country vacation. The executive had informed that if i use my citi bank credit card, i will get a 24 months interest free emi. To prove the point, after swiping my citi bank credit card for 40000, he had show the charge slip from the "citi bank", in which the bank promised to convert this transaction into 24 emi interest free. I was told by the executive, that they will get in touch with the citi bank and convert this into a 24 month emi. A couple of days later when nothing that they promised had manifested, i searched for credibility of this club and was surprised with such a low rating. One of the reasons why i have taken this membership is due to the tie up with citi bank. I trusted that citi bank has done its due diligence. Now i am tired doing a follow up with country club agents in pune (Amanora tower) being specific to paras, piya and kshitijsagar as they have given me false promises for a year now. At the time of signing up they had asked me to sign a form which gave different information from what they said. When asked for explaination they said it is just a generic form that they use. I hold all of them responsible for this fraud. I want my hard earned money back.
Regards,
Ashish adhav
Email : ashish. Adhav.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2016
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com Best Regards, Response Team Country Club Hospitality & Holidays
Complaint comments 

Comments

I am victim of the same case. I was convinced to take membership with many promises. I took membership and paid some Partial amount. I am still not a full member of Country club. I gone through many resources, searched their properties and did lot of research and found that membership is neither worth nor their services seems to be up to the mark.

I just want to withdraw membership and want my refund. I have not used any of the services of country club at all till date.

I am getting reply that I can not get my money refunded.

I think this is cheating and illegal as well. If I have not bought anything from you I have right to get my money back.

In case needed I am ready to share my membership number as well.
Manji12 Oct 4, 2016
Hi

I am also one of the unsatisfied customer of country club. I have purchased the membership by paying Rs.40000/- on 1st oct'16.

Before purchasing they told me that everything is included in Rs.40000/-. But once I purchased they said that I need to pay every year an additional AMC of Rs, 8500/- annually to avail the services.

I wanted to raise voice against these guys collectively and get my money back.

If your case resolved then please help me with process, so that I can also get my money back. If not let's get together against this Unethical company and get our money back.

waiting for your reply either at [protected]@gmail.com or [protected].
Reply

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information