Country Club India — my experience in one hotels kumbhlagarh forest retreat

Sandeep Ravivanshi

Address:

Rajasthan

Inna a member of country club since 2013. My last booking of accommodation with club from 28th to 30th december 2019, at one hotels kumbhalgarh forest retreat was only second booking since 2013.
My general complaints are following_
1. First, it is rare that i was able to get accommodation. Being government officer i cannot book accommodation in 2-3 months advance.
2. Accommodation is always not available at good places in season.

My specific complaint for my last booking.-
- country club charged rsvp 3500/- per day for the second room i booked for my family member.
- at kumbhalgarh no choice was given for rooms.
- worst rooms were offered. They did not change the room even after request. Only one room was changed when they could not provide hot water and could not repair the toilet.
-not even breakfast was complimentary. The worst part was that every time we entered restaurant someone would come and tell us that whatever we eat would be chargeable.
- the hotel staff was very dirtily dressed up. Property was very poorly maintained.
Rooms were bad.
- we totally felt like second grade occupants who were not welcome at hotel.
If it was possible we would have loved to join any other club but country club. Overall a very bad experience.

I think my 1 lakh re. Membership was a waste.

I would love to talk if someone from country club cared to talk.
Mob [protected]

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My membership number is BLGCS935. As GOLD CROWN PREMIUM SUPER Member, I paid Rs. 35, 000 /- on 18th October 2006. I reside in Mysore City. I was advised that my membership allows me and my wife to utilize the facilities offered in any of the clubs located in Bangalore, even though the executive Mr. Ahmed.S. who booked the membership at my residence in Mysore, advised me that I need to use their club only in Mysore.

In anticipation of my membership transfer to Mysore Club, I continued to remit annually the admin Charges Rs. 1, 800 /- plus taxes ( Rs. 2320/-) for 7years. I called up regularly to provide the transfer to their Club in Mysore, as at my age of 80 plus, I cannot travel/utilize facilities at any of their clubs in Bangalore. I got fed up and following up the previous calls I wrote to them first on 26th June 2010 seeking that my membership be treated as withdrawn/cancelled and the amounts I had paid to the club be refunded to me, as from the inception I had not even visited any of their clubs in Bangalore but paid annual prescription every year up to 2012/13.
I subsequently repeated my demand for returning to me the Membership fee of Rs. 35, 000 /-, but till date I only received reminders for annual subscriptions and that the amount cannot be refunded. Their latest reminder is
is dated December 27, 2019, asking that I should pay immediately arrears of Rs. 11, 832 /- as five years subscriptions. I consider that the Country Club, Bangalore's actions are unethical, unprofessional and I CONSIDER that this Club is totally fraudulent. It seems that I have to consider legal steps to make recoveries from the Club. Please respond earliest.
. My name is Bhagavan N D. My email ID is [protected]@ yahoo.com.