Country Club India — no reply on cancelation of sale agreement of holiday package

Shrutibhushan

from Solapur, Maharashtra

Address:

Pune, Maharashtra, 410507

Company: Country Club
Trick Used: Called us that we win the free voucher worth 25000, on arrival inform us that we have to attend 1 hr session with country club representative.
They showed us a dreams of vacations in India and out of India. We signed the sale agreement, but same day I try to explore more about this company and found all that has been told to us was not correct.this is there daily business to Laure normal middle call people in such offers.
As per agreement point 26, this agreement cam be discontinued if cancelation filed with in 10 days, so we immediately sent mail on given mail id to cancle this agreement but we haven't got any response from customer care. we are following up with them on given number but with no response, all we get is "we will get back to you".

I have invested 65000, of my cc which I have to pay to bank

Please help

Regards,
Shruti Mulay

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Country Club India customer support has been notified about the posted complaint.

Jul 09, 2019

Updated by Shrutibhushan It not resolved, even after I sent for cancelation request they are not processing it and customer care lady is not picking up the call, with no response on mail as well. This is very bad, and there should be some action about it. I am stuck with credit card interest for 65000

Jul 10, 2019

Updated by Shrutibhushan Today I got first mail response from country club and that is "we have fwd your request to concern department, they will get back to me" nothing about which department, when will they address my query, no time lines
Still waiting...

Jul 15, 2019

Updated by Shrutibhushan Issue is still pending, they call ed me to their office to discuss this point i attended the meeting, but it was of no use they say in there own contract, point 1 and point 26 are contradictory. this means the sale agreement it self is not correct, so this means also that the money they have taken from me is not correct.

Still following up with them but getting no response from customer care and no one is answering the phone call.

Please help ...

Dec 30, 2019

Updated by Shrutibhushan I am still struggling to get any firm response form customer care they are not responding to my mail as well as my call, request you to please help me

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Comments

Shrutibhushan

from Solapur, Maharashtra

Still after the month i am getting only one response that money will be refunded in 150 days, but no dates given and now i am not getting any response on mail . this is very frustrating, Cheating and with no response must be putted behind bars,

Still following up with them but getting no response from customer care and no one is answering the phone call.

Need your help to get my money back pls help

Shrutibhushan

from Solapur, Maharashtra

I am still struggling to get any firm response form customer care they are not responding to my mail as well as my call, request you to please help me