Country Club India — payment not received

I am gopakumar vg from kollam district kerala. I had take one membership of your club. Initially i had paid 15000/- as the fist installment. But after that due to my financial constraints i cannot pay the balance amount and i had submitted one request for refunding my amount at trivandrum branch of your club. But till now i didnt get amount and now a days they are not attending my phone calis. So take necessary steps to refund my amount.