[Resolved] Country Club India — Payments by members siphoned off by country club india
Mumbai, Mumbai City District, Maharashtra, India
I hold a Country Club Membership since Feb 2007. At the time of membership, I was told I will be allotted a plot at Lonavla; I was also promised that a club would soon be opening around my locality. I made a payment of Rs 1.75 lakhs to the club for the plot and membership facilities. A few months later, a representative of the Club also collected Rs 25, 000 from me for registration of my plot at Lonavla. I was also allotted a 2000 sqft plot at Kollad under a MGM (Member get member) scheme promoted by the club. In March 2009, I received an offer to upgrade my N.A. plot at Kollad to 21000 sqft by paying Rs. 1.80 lakhs (registration & other charges included). I had come across other property investment opportunities around the same time, but since I trusted the club, I decided to invest in the club property; a mistake I regret till date!
In 2012, I was told I will have to opt for 2 plots in Bangalore in lieu of Lonavla, since the Lonavla project cannot be completed; I fail to understand why did they collect a registration amount from me when the project was in no stage of completion. The club also did not open up a branch in my area as I was promised while taking the membership. So I have also never been able to use the facilities for which I paid such a huge amount, though they never tire sending me reminders for payment of annual membership charges. I was forced to opt for the plot offered or risk losing my money. After endless follow-ups, I did manage to register the 2 plots; the location though showed Hyderabad & I am also sure the plots would not be worth much compared to the Lonavla promise they had sold me.
I also realised that Rs 90, 000 (out of total of 1.80 lakhs) I had paid in 2009 was not accounted for by the club. I followed up with my bank and provided them with all the details to locate the missing funds. I was then told that the funds were erroneously transferred to Chennai & the issue had been sorted. However, on a visit to the club in 2015, I realised my account still does not reflect a payment of Rs 90, 000 done by me. After innumerable follow-ups & dead ends, I somehow managed to make the club record my payment correctly.
My troubles though have still not ended, since the club now says the Kollad plot cannot be registered. I have tried contacting everyone at the club to sort this out, but it seems like a waste of time. They do not show the same enthusiasm once they have received money from the member. All this seems like a big scam taking place at Country club india since many years now. But I wonder how are they allowed to even operate after having cheated countless people by offering false & fraudulent promises & schemes.
I do know that writing a complaint here might not be of any help. But its just a start. I want to try out every possible means to get my money back with interest for 7 years, or get the plot promised to me, registered in my name.
Complaint marked as Resolved May 13, 2017
[Jun 06, 2016] Country Club India customer support has been notified about the posted complaint.
Verified SupportCountry Club India Customer Care's response, Jun 23, 2016
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [email protected] Best Regards, Response Team Country Club Hospitality & Holidays
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