Country Club India — regarding country club member cancellation

Address:

560056

Hi team,

This is regarding cancellation of our country club membership which in process and we want to cancel on immediate basis.

Details about the reason for cancellation:

* few days back we got call from country vacation (Country club) saying we have selected for free 4 gifts we have to just visit and collect it with my husband (Sagar).

* yesterday i. E 18 aug 2018, me and my husband visited the country vacations office in yoshodhara complex, near shankar mutt, basaveshwar nagar, bangalore to collect the gift.

*they asked us to be sited for 45 mins they will prepare the free gift voucher as part of our gift. Mean time one of your executive came to us and explained about country club and they tried luring us and didnt give any time to think or read the documents and dragged us to the membership.

* we were not having background verification about country club and its services still we agreed to the membership and paid the amount of rs. 65000/- only as the executives assured us that we can cancel the membership within 45 days of cooling period (In agreement its mentioned 10 days of cooling period)

* after reaching home we read the agreement documents clearly and facilities/services provided in the agreement document and what the executive explained to us is very much contradicting.

* now we dont have any trust with the country club and we want to cancel our membership which is within cooling period and we want full refund of our money rs.65000/-

* today 19th aug 2018, again we visited same country club office in basaveshwar nagar, but to our surprise your executive was very rude in his behavior, he asked us to send a mail to the branch. And he even threatened that we wont get our money.

* we assume country club is bounded by the law of the land and consumer rights we request you to consider this as priority and resolve the issue at the earliest by paying our hard earned money a full amount of rs. 65000/- at the earliest.

We have sent mail for cancellation to "[protected]@countryclubmail.com" but got the message that mailbox is full.

Please need assistance in cancelling the membership.

Regards,
Bharati and sagar.