This complaint is in continuation of my previous mail 20 June 2018 and your reply dated 20 June 2018 and 4 July 2018 in which you mentioned that my query 9BKQXN as completed on 4 July 2018. In this context, I wish to request to you that despite giving full payment by me, I have not received any membership card till date in my & my family members name of me by which I may avail facilities during holidays as per your scheme.
In the mean time I received few calls from your office that I have to pay extra Rs. 4000/- in order to avail company’s facilities during vacation, which you have pointed out as a balance amount in your account statement dated 12 feb 2018.
I asked reason for further payment, because I had already paid full amount as demanded by your company’s representatives. I have made payment in form of 12 Post Dated Cheques of Rs. 5, 000/- each i.e. Rs. 60, 000/-, Rs. 21, 000/- by transfer through my debit card (receipt no.[protected] and Rs. 4, 000/- as cash as per our discussion with Mr. Yogendra (company’s representative). Could I not pay him Rs. 4, 000/-, when I paid him such a handsome amount, Sir? After this, I told them to cancel my membership and return my money to me, as company is not fulfilling its promise. But they told me that company will not return my money. Sir, I tried to call Mr. Yogendra several times, but since then Mr. Yogendra’s mobile no. [protected] has been ‘off’ continuously. Sir, this was very disappointing and uncomfortable situation for me. I opted for your company’s scheme, as it is a renowned company. But it is very saddened state that I will never ever recommend this company to others. Sir, I felt cheated in this situation.
One more thing I want to add that your company’s representative Mr. yogendra promised us that this scheme would be implied immediately after getting I-card. And I-card would be delivered within 3 days. But it is not delivered till date. Therefore, we couldn’t avail facilities during vacation under this scheme. He also said that there will be one complementary vacation. He said that you may avail facilities under this scheme during vacation upto five years in split form also and it will be extended for two more years i.e. 7 years. All the promises of your company have gone in vain.
Now you are requested to cancel my above membership and return my money with interest. Kindly look into the matter and do needful as required. I am looking forward for your prompt and favorable reply. Was this information helpful? | 
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