Country Club India — Very dissatisfied Service and a Scam

Address:Bengalurr

Hi,

I've paid 85000 for the 10 years + Lifetime membership.

1) I'm also a victim in this trap as they are not providing the services that they offered when I purchased the membership, they told that I will not have to pay any money except that yearly maintenance fee and that too if I've to use the holidays for say 2022 then only for that particular year I have to pay the maintenance fee or else that fee is not required, But these people will call us and tell that if we don't pay the maintenance fee every year then we cannot use our holidays.

2) Whenever I try to book the rooms by calling their executive they will tell new rules every time,
a) First time when I called that person told me that this is the festive season and all the rooms are already booked and we cannot book the room on a specific date.
b) Second time I tried to book a hotel in Munnar, but they told me that the hotel is a tied-up property and you have to pay extra money to book the rooms over there.
c) Third Time I've asked them for booking a room in bandipur, but they told that the rooms are booked and they cannot book the room on the dates we asked.

I tried to book all the above-mentioned locations two-three weeks prior, but they end up saying the same reasons or they will ask us to pay extra by saying that it is a tied up property.

They also said that i can join the gym that was nearby my home, that is when i purchased the card they had a partnership with snap fitness as that was also a reason for me to buy that membership but after i buy the card they have cancelled the partnership with snap fitness and now if i have to goto a gym that they have partnership with then i will have to travel around 15 + kms which is of no use.

They had also told me that i can cancel my membership and get my money back if i don't want the membership, but now if i try to cancel that those people are telling that I've to transfer it to my contacts and i should only strive to sell that card to them and push them into this trap which is not fair.

So please help me in getting my money back.
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    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
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    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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