[Resolved] Country Club India — Want to cancel membership and request for full refund | |||||
Country club Vacations gave me a call stating that I have won a prize in their lucky draw. To take the prize, I will have to go to their office in Amanora Mall, Pune. When I went there on 11th Feb 2016, they asked me to attend their one hour session over there where they told me about taking the membership of Country Club explaining the benefits. I opted to go for the membership and paid them Rs 1, 45, 000 via my credit card which would be converted into EMI’s that I would be required to pay to my bank.(As per their scheme I have paid 100000 and still 15000 is left to pay which i am not going to pay at all. They have given me a discount of 10000 and 20000 is going to be recovered through EMI by bank.) Just after 5-10 minutes of taking the membership ( membership id is CCPU40V10LB72575), I realized that I took the decision in hurry and should not have taken the membership as I would not be able to make the payment of EMI’s because I need to meet my Family expenses too. So I called their Take Over Manager at same time and told him that I want to get my membership cancelled and asked to get my money refunded. The Take Over Manager told me told me that in can not be cancelled nor refunded.this membership can be transferred only. I have sent mail to [protected]@countryclubmail.com team of country club stating my amount and membership should be cancelled but they replied they can adjust the same in 5 years plan instead of 10 years plan and AMC will be adjusted in the same. In another instance they have shown me Koregaon park property/club in their manual as I went to see that property it is not present same has been shifted to Undri. This way they have shown me something and delivered something else.Each time they are giving a reference of agreement which is not even notarized on which I have signed in hurry as mentioned above. So request you to kindly get my money back. Was this information helpful? | |||||
Mar 13, 2017 Complaint marked as Resolved Not resolved Country Club India customer support has been notified about the posted complaint. | |||||
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
So on the basis of these facts I need my money back.