[Resolved]  Country Club India — Want to cancel membership and request for full refund from country club

Address:

Pune, Maharashtra

Hi,

I was offered the membership of 1, 25, 000 for 5 years. I was given this membership by theirr senior manager (Anand at Aundh, Pune) and his sub-ordinate (Karan). They both told us that we need to pay Rs. 65k first and then we can utilize all your facilities for next 2 years and if we're happy with CC services, we can pay the remaining amount i.e. 60K.

We've been chasing Anand (Contact# [protected]) ever since we've taken the membership however he never picked up our phone. In fact, he read our message on What's up but didn't even respond. Finally, we went to your Aundh office and he again promised to help us with the booking and this time we gave him dates also. He said that he will ensure that our holidays are booked. He requested us to drop an email to reservations.[protected]@countryvacationsmail.com just as a formality and he will take care of the rest. However, thereafter Anand never picked up our phone as usual so we called him from another number and then he picked up the phone and he said that I've many other customers also whom I've to look after and I'm always busy with meetings. Simultaneously, we also got the response after 7 days from Country Club saying that we'll have to pay the remaining amount if we want to book our holidays.

Thus, this is a cheating and big fraud. Please refund our money (65K) and cancel our membership immediately. We don't want to continue with Country Club as you guys make false promises and torture your customers. Country Club has tortured us badly and caused huge amount of mental harassment. Their managers literally beg to have the customer take the membership and once it's done, they induce harassment to the customers.

Regards,
Anoop Vyas