[Resolved]  Country Club India — Wrong commitment...

Address:New Delhi, Delhi, 247231

Hi, i got member ship (No.Ccdl10v30lb21524) from delhi on 18th april 2015 by paying 1.5 lacs. The promises made by the executive mr. Dharmendra ([protected]) and mr. Ran vijay ([protected])
1. All payment will be converted into 12/18 emi without paying any interest
2. Four person return air domestic tickets of rs. 5500 each.
3. Worth rs. 3000/- food voucher/demand draft three no.
4. Maintenance charges will be fix rs. 8500/ up to 30 year
Also promised me for booking of vacation at goa and gold coin as complimentary during verbal discussion.
I have audio recording and messages on what’s app details of this communication in my mobile also.
Till now i didn't receive any of the above benefits and the amount paid also not converted to interest free emi. When i contacted dharmendra and ranvijay (From day 1), both were saying that i will get all promised facility within few days. Now both are missing and not responding on phone calls.
But till now both are not responding to the calls or not providing any information or any higher level manager who can help me in this.In between i also visited at kalka office with my lawyer and discussed with mr. Radhakrishan on 11th may 2015 regarding the issue and he committed to fulfill all requirement within 20-30 days but now mr. Radhakrishan ([protected]) is not responding on my mail or phone calls.
Sometimes delhi customer care team member contacted me to short out the matter and they will compensate all promised made by country club executive but situation is still same.
Now i decided to move in consumer forum to file the complaint, if i will not receive any solution from country club within 20 days in written only.

Vivek kapil
[protected]@yahoo.Co.In
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2016
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Club Membership call us on:[protected] E-mail Us On : [protected]@countryclubmail.com Best Regards, Response Team Country Club Hospitality & Holidays
Sep 22, 2016
Updated by vivkapil
let me know the process for cancelation...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information