[Resolved]  Country Club Limited — Did not honor the commitments made at the time of sale

Address:Gurgaon, Haryana

I had applied for the membership of country club in May 2013 for rupees one lacs and forty thousand. The amount was to be paid in 12 emi. But the entire amount was debited to my account in the first month. Initially when I complained I was told that they will convert them into emi but nothing happened and I was forced to pay the entire amount in a single lot. Later they told me that it was some error in their system and they will compensate me with 4 air tickets and waive off one year maintenance charge. The person who committed does not respond to my phone calls. Also there is no reply to the complaint logged on their call center. In addition to that the 6 air tickets committed at the time of issuing the membership are not provided till date. No one responds to the phone calls or emails. Please help me in getting the entire amount refunded. Regards. Anshul Goel - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.

You can also reach us on below numbers and e-mail Ids

For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com

For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com

http://reviews.countryvacationsindia.com/

Best Regards,
Response Team
Country Club Hospitality & Holidays

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information