[Resolved] Country Holidays Inn And Suites — have got cheated by fake promises

 
5 Reviews
Gurugram, Haryana, India
 bhasin rohit on Sep 5, 2018
We took the membership plan on 8th of march 2018 with membership id-
Chisdl773232. Its with utmost dissatisfaction and frustration i amwriting this. At the first place we were not at all interested in buying the plan but mr. Amit pandita which was sales manager at chis gurgaon forced us into buying this by saying first buy this trial package of 40 thousand in which we were promised 4 trips plus 1 stay at itc maurya, manesar with bf but now since july when we are trying to avail our first trip, a whole lot of t&c are put before us on both voucher and membership nights which at the time of selling were nevermentioned. At the timing of selling they assured us that we don't have to pay a single penny and about amc / asf said it is included in the membership fee and the amount has already been deducted hence we need not pay any amount for the year but now they are demanding it. First we planned to visit nainital and so thought to utilise our voucher when enquired reservation deptt replied they don't provide hotel against voucher in nainital while mr. Pandita at the time of selling the plan said nainital is in
The list and we do provide against voucher also, for the voucher utilisation they are asking for exorbitant utility charges i. E rs. 2360 which at the time of selling when enquired by us how much it would be they simply said rs.300-400 hardly. Is this logical? Why there is such duplicacy in promising and delivering. The biggest worry is when tried to contact him to clear things, we got to know that mr. Amit has resigned from chis. Now whom should we contact? We were very conveniently fooled into buying this plan. We were given an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. But were not let to read
Saying that you can read it later. I wonder how things will take shape once we avail the service. Therefore i want to cancel my membership right away without availing a single trip because of fake
Promises and lies. Please let us know how to go further on this
Cancellation.

Rohit bhasin
[protected]
Complaint marked as Resolved Sep 8, 2018
Mr Rahul from CHIS team has given the assurance that all the queries will be resolved and hence we are willing to meet him and settle the issue.
Updated by bhasin rohit, Sep 06, 2018
After this complaint.I got a call from CHIS and when i got ready to talk they just playing around the bush and once we decided to go Shimla for our first trip with CHIS they Saying that now we will get access to only one property in Shimla out of many properties of CHIS.Why such a discrepancy.
This is a forced choice on us to anyhow avail the trip. We don't have any choice to select .I just wander how the hotel would be and far from there promises of quality service and 4/5 star property.What would be the actual service to be provided?This is a big question.And every time they say ''Your call is recorded".It means it is a planned game which they play with every other innocent person .And they are just using our hard earned money.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Really bad of Country Holidays (CHIS).These agencies are always after money.They will be cordial till the time you pay money and then they just go out of the scene.Innocent people like us get trapped into their fake promises .
I have said my friends not to get into this CHIS.Really thanks a lot to bring this issue on the surface .
Negative rating for this CHIS.
Country Holidays Inn & Suites Customer Care's response, Sep 6, 2018
Verified Support

Kindly Share your membership id so can be resolved at earliest.
Dear Member

Greetings for the day..!!

We really Welcome you to our CHIS Family!!

As per our discussion today..We have already advised that ASF has been clearly intimated in the welcome call and also KYC has been mutually signed by you as we the records for the same.

ASF will be payable whenever the membership nights will being used according to the weeks.

We extend our cooperation in any other member.

Thanks & Regards

Customer Care Team

Country Holidays Inn & Suites Pvt. Ltd.
OBS TOWER 3rd Floor, A- block, A-37 Sector 63 Noida - 201301( U.P) India
Toll Free no[protected] / [protected]
Mobile : +91-[protected]
Landline;[protected]/70
Email:[protected]@countryholidaysinnsuites.com
Website: www.countryholidaysinnsuites.com
What the hell dude.This is simply shocking.I went through many similar complaints of Country Holidays Inn and Suites (CHIS).It is quite frustrating on our side.Whom should we trust then?They have trapped people for 2 lakh and more.My god...it is better we should not consult these marketing agencies.

Big Cheaters and Liars! Guys lets come together and bring these fake businesses to an end.
Kindly Share your membership id so can be resolved at earliest.

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    Country Holidays Inn And Suites - have got cheated by fake promises