[Resolved] Country Holidays Inn & Suites — all the fake commitment at the time of taking the membership

neerajsingh226

from New Delhi, Delhi

Address:

shop no 23 Ground Floor TDI mall Rajouri Garden New Delhi 110027, New Delhi, Delhi, 110086

Yes this is a fake company and as mentioned before in the other complaint they promise so many thing in verbal but in written you get totally different and yes Mr Ajit is the best in manipulating at rajauri garden branch. please do not take the membership or visit there office if you receive message for coupons and holiday gift they will sale you the membership and if you are not satisfied they will keep denying to refund the money and will keep you posting to take the service and will talk totally different over the phone as its a verbal communication bt the written you will get is totally different. they will response only when you will ask for the refund untill then keep trying no response from then . Even i am the victim of there fraud promise and have put the dispute with my bank. Thought its mentioned in there refund policy page they will keep saying that its not a valid reason to refund you the money and we never denied the services they are into this cleaver business for so long and they know how to fool people. I am also going to consumer court with all the proof to fail a legal complaint against this company and never misunderstood Country Inn and Country Holidays Inn & Suites the same they are playing this game by keeping similar name

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Sep 23, 2019

Complaint marked as Resolved

It's been a month since I was promised by Mr rahul arora that they will refund me the money as soon as possible but he keep saying will call you shortly and don't know what that means and never received a call. They just want to show online that they really resolve the issue but in reality they never do.

Country Holidays Inn & Suites customer support has been notified about the posted complaint.

Sep 23, 2019

Updated by neerajsingh226 It's been a month since I was promised by Mr rahul arora that they will refund me the money as soon as possible but he keep saying will call you shortly and don't know what that means and never received a call. They just want to show online that they really resolve the issue but in reality they never do.

Verified Support

Sep 24, 2019

Country Holidays Inn & Suites Customer Care's response Mr.Singh..we have tried calling you but your number was not reachable..so as per the discussion he would confirm you the status as pending from your bank;s end.

Sep 24, 2019

Updated by neerajsingh226 I don't understand if you guys agreed to refund the amount after deduction of the admin fee of Rs15000 still I am not getting any written confirmation from your end that yes you will refund the remaining amount. What is the big deal in giving in writing about the confirmation rather than verbal communication.