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www.countryholidaysinnsuites.com
3.2
Last updated Sep 27, 2023
Complaints 680
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

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G
Geeta Chatwal chatwal
from New Delhi, Delhi
Sep 27, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:Noida

My money - their dates and location

Have taken membership from this company in 2019 all my freebies they have cancelled during to covid period due to 1 yr validity .

This time i had placed booking request in Aug, since 20days iam calling n mailing on daily basis for updates.

Till date no response from their side .

No care call on mailers

. Everytime I want booking from them, never i get dates request nor Locatio requested.
They make excuses that properties are not avaibale. Right now I want to book hotels in Nainital but they are saying that they don't have any property except Jim Corbet .. always give excuse that Our property is inactive in all other locations.
Although they have added much number of hotels in their app and website

Want to file mental harassment case, forgery, fraud
Sep 29, 2022
Complaint marked as Resolved 
Thanks for your cooperation n promt support
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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Did they resolved your ticket? I hardly doubt it and regarding your calls they will never pick it. They put my call on hold for 1hr.
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    N kapil
    Sep 26, 2022
    Sep 30, 2022
    This thread was updated on Sep 30, 2022
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    We have taken membership by paying Rs 17525 in 2019, after that there was Corona, Now about 15 days back in September 2022, got call from NEHA YADHAV from this company to pay AMC for three years and offering us various offers, she called continually for 4 or 5 days for AMC, when i have deposited Rs37760 four years amc she started ignored my calls and never picked or reverted back, NEHA YADHAV just traped me by giving offers, this company has looted me and done fraud by giving offers once we deposit amount they dont talk and treat with you very rudely. I have told them to refund my amc, CHIS is totally fraud company. REQUEST other not to deal with such fraud company.
    Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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    You should have google the reviews before paying AMC your membership cost was less as compared to others who- have paid them 1-2 lacs. That's why there were trying to get AMC from you.
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      Dheeraj83Bhardwaj
      Sep 21, 2022
      Sep 23, 2022
      This thread was updated on Sep 23, 2022
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      Address:Noida

      They offered me complimentary nights in Goa while booking and after payment of my membership plan when I tried to book my complimentary nights they didn't confirmed any kind of hotel booking and they said right now all hotels are booked and instead forced me to extend my complimentary nights vouchers till November 2022, I have written email confirmation from their side. In September when I tried to book again my complimentary goa nights, they refused and said it's already consumed as per their system. And they can't book any complimentary nights because of system error.

      When I asked for data of my booking they said as per system it's showing consumed but we don't have any data to share date of travel.

      Completely fraud company and wanted to know if I can get back my membership fees.

      Really fed up with follow-ups and emails with them, non-responsive team and fraud company. Need help to get this resolved, request to this forum to please help me to get this resolved.
      Country Holidays Inn & Suites customer support has been notified about the posted complaint.
      Sep 21, 2022
      Updated by Dheeraj83Bhardwaj       It's not resolved, why it's showing marked as resolved

      View replies
      This is how they will resolve your concern.
      Come to twitter @countryholiday5 @CHTravelIndia
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        9
        9958723129
        from Delhi, Delhi
        Sep 12, 2022
        Sep 16, 2022
        This thread was updated on Sep 16, 2022
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Have taken membership from this company in 2018. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
        Although they have added much number of hotels in their app and website. They already had taken a huge amount from me for this membership. And now they are denying to provide services. Their strategy is to tap people and take their hard earned money and then not provide hotels so that they end up not booking it.
        +3 photos
        Sep 21, 2022
        Complaint marked as Resolved 
        Country Holidays Inn & Suites customer support has been notified about the posted complaint.
        View replies
        Did you got any resolution. If not come to twitter
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          Digjaya
          Sep 10, 2022
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          Address:Noida

          I purchased this membership to be able to make bookings with my family as per my convenience. When I reached out to enquire about the booking on customer care, the service was not working hence I decided to email on helpline asking about the same. I didn't get a reply for 5 days with multiple reminders. I was then asked to write to a separate email after 6 days of following up. Post that, I have tried contacting customer care through different channels multiple times but CHIS has blatantly ignored all of my booking requests. As a compensation, they told me that they are upgrading my membership to 'PREMIUM' status which means that I will get premium and quick customer support. They are offering me something that I am liable to get as a member who has paid for the services. Even before this booking I had to shamelessly follow up for other requests. The company is just giving the same reply again and again and I have been in talks with them over a month now.
          Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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            S
            saini Raman
            from Delhi, Delhi
            Sep 10, 2022
            Jan 20, 2023
            This thread was updated on Jan 20, 2023
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager Noida Gautam Buddh Nagar District Uttar Pradesh India 201301

            I have taken membership from this company in 2018. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
            Although they have added much number of hotels in their app and website. They already had taken a huge amount from me for this membership. And now they are denying to provide services. Their strategy is to tap people and take their hard earned money and then not provide hotels so that they end up not booking it.

            Regards
            Raman Kumar
            [protected]
            +1 photos
            Sep 14, 2022
            Complaint marked as Resolved 
            After doing couple of mails and phone calls, finely they agree to book 1 hotel in Udaipur.
            Country Holidays Inn & Suites customer support has been notified about the posted complaint.
            View replies
            Because they booked your hotel you are satisfied with there service and resolved ticket
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              T
              TanVeerSingh
              from Ludhiana, Punjab
              Sep 9, 2022
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              Fraudulent company

              I had purchased CHIS membership in 2017. Membership no: CHISLD772850. Even first booking I got after repeated requests and emails and after talking to their senior at that rime named Mr Ujjal Roy. So even before getting a reservation due to bad experience I had requested them to refund my money through emails 0n 16/02/2018. (Records available and attached). At every booking the property provided was an average one and used to available at...
              +1 photos
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              M
              Mukesh1088
              from Ludhiana, Punjab
              Sep 8, 2022
              Sep 9, 2022
              This thread was updated on Sep 9, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I have taken membership from this company in 2017. Everytime I want booking from them they made excuses that properties are not avaibale. Right now I want to book hotels in udaipur and Jaisalmer but they are saying that they don't have any property except Jim Corbet and Shimla.. always give excuse that Our property is inactive in all other locations.
              Totally frustrated from this company after paying huge some of membership amount and maintenance charges also.
              Sep 9, 2022
              Complaint marked as Resolved 
              Resolved now
              Country Holidays Inn & Suites customer support has been notified about the posted complaint.
              View replies
              CHIS employee's are confirming that they are doing these frauds with every customer and they were told by there senior executives to do so.
              I hope you have contacted Veenita, kiran, Mukesh, Vikrant, Dipali, Chandan, Mohit, Amit and many others but reply will always be same (either not replying/picking phone Or assuring for next few days). I was put on hold for 1 hr just to talk with them, looks like we have taken there money and not vice-versa.
              I have to cancel my plan just 1 day before actual date of travel just because flights was not shared.
              Only way to teach them is using twitter and linkedin (because CEO Vishal Rai is not present on twitter)
              You will get call from customer care team to delete the tweets and then they will try to resolve your issue(personal experience)
              Lets come to twitter and tweet on all posts here are handlers @countryholiday5 @CHTravelIndia
              Reply
              It has been resolved now
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                S
                Sushen Bansal
                Sep 6, 2022
                Sep 7, 2022
                This thread was updated on Sep 7, 2022
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                Not satisfied with their service Need Refund

                Address:DElhi

                We have booked Membership with CHIS in 2019. We were promised 4 to 5 Star rated properties in many locations ITC, Taj types property types were shown and promised. for 10 years 60 nights (costed to us as 1.8 Lacs). After using stay for which we had to pay 6000 Rs extra in name of maintenance.

                After staying for first night we realized we could have saved money as property was available for 6000 online that time.
                then...
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                V
                vijendrab
                Sep 6, 2022
                Sep 6, 2022
                This thread was updated on Sep 6, 2022
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                Flight booking

                Address:3rd Floor, A- Block, A-37 Sector 63 Noida-201301 (U.P) India
                Website:www.countryholidaysinnsuites.com

                I purchased membership of CHIS (Country Holiday Inn and suites) on 18 Dec 2021 alongwith
                membership they had offered free flight voucher worth Rs 45000/-.
                On 20 May 2022, I had booked flight for 3 persons from Delhi to Male for 14 Aug 2022 and return
                flight from Male to Delhi for 17 Aug 2022. Total fare quoted Rs 72066/- out of which Rs 45000/- from
                free air voucher and final amount paid by me I Rs 27066/- .(Attachment-1)br...
                +4 photos
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                K
                Kritzgupta
                from New Delhi, Delhi
                Sep 2, 2022
                Sep 5, 2022
                This thread was updated on Sep 5, 2022
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Address:3rd Floor, Block A, A-37, Sector 63, Noida, PIN Code - 201301 ( U.P)

                Hi.. I've registered a complaint earlier also that CHIS have taken full fledged amount from us i.e approx 1 lac and 40 thousand rupees and plus AMC and that to we've paid advance AMC also for 4-5 yrs also that come out to Rs 7500+ per year. They deal with providing booking services of Hotels and from the past 1.5 yrs I'm requesting bookings for different locations and they everytime say that this location is inactive but that location is shown on their app. While selling this membership they made many commitments that out of the registered applications on app also we'll provide you booking for other locations but nothing is done as per their commitment and when it come to returning money as they can't provide service they don;t even do that. In the last 5 years we've just availed 2 services and per year and per year we could avail 1 service of 6nights and 7 days. This a big loss please to every person who became customer of this fraud company please help us in getting our money back and also to shut this company so that no other person is fooled.
                Oct 6, 2022
                Complaint marked as Resolved 
                Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                View replies
                CHIS employee's are confirming that they are doing these frauds with every customer and they were told by there senior executives to do so.
                Only way to teach them is using twitter and linkedin (because CEO Vishal Rai is not present on twitter)
                You will get call from customer care team at least to delete the tweets.
                here are handlers @countryholiday5 @CHTravelIndia
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                  S
                  Swatikukreti
                  from Noida, Uttar Pradesh
                  Aug 26, 2022
                  Jan 20, 2023
                  This thread was updated on Jan 20, 2023
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:Noida

                  I had taken the membership after investing 85k after their presentation and convincing. We tried to book Mayfair hotel Goa after paying the AMC of 10k and confirming the list of hotels from Mr Rohit. Now they have come back saying they can't book as that property is not listed and instead gave us some cheap 3-4 hotel list in North Goa. This is highly unfair and cheating as all their promises are fake. This might be their strategy to tap people and take their hard earned money and then not provide good hotels so that they end up not booking it. Please our money back.
                  Aug 31, 2022
                  Complaint marked as Resolved 
                  They have asked us to mark this as resolved in order to proceed with the booking.
                  Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                  View replies
                  I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.

                  Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                  After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                  Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                  For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                  Reply
                  they started new website (https://www.countryholidaystravel.com/) to do more frauds let's give reviews for that website also in twitter.
                  Reply
                  CHIS employee's are confirming that they are doing these frauds with every customer and they were told by there senior executives to do so.
                  Only way to teach them is using twitter and linkedin (because CEO Vishal Rai is not present on twitter)
                  You will get call from customer care team at least to delete the tweets.
                  here are handlers @countryholiday5 @CHTravelIndia
                  Reply
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                    H
                    Hanumant v
                    Aug 26, 2022
                    Jan 20, 2023
                    This thread was updated on Jan 20, 2023
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                    Resp. This is for kind notice in september 2021 your compamy representative MR SANJAY RAY and JAVED KHAN sold membership of 1.55 lac by giving false information so we deposite 1 lac to them after detecting the false information about polich we have stopped rest amount of rs 55k. After that they are not picking our call not responding messages another MRD MR. SALIM JAFAR giving false information after acceptance call your money will refund after deduction of some percentage if customer is unsatisfied after a long time customer care person says that all the sales persons and MRD left the company it shows that company appoint to a person for such kinds of job
                    We request you kindly refund our money ASAP we are sending regular mail for resolve of problem and i here came to know that there are various people with same issue looking forward for your response
                    Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                    View replies
                    I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.

                    Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                    Reply
                    Same happened with me.Their top management have given written to me for a refund but now they are not processing it.They are big fraudsters.Dont fell into any of their false promises
                    Reply
                    Hanumant v's [Complaint's author] reply, Aug 29, 2022
                    now what your are doing for that further ??
                    I am handling this via a legal way now.
                    Reply
                    Hanumant v's [Complaint's author] reply, Aug 30, 2022
                    we are also planning like this
                    Hi. Your number and gmail id is not visible here . Please mail me at n i t s . g y l @ g m a i l. c o m
                    Reply
                    Hanumant v's [Complaint's author] reply, Aug 30, 2022
                    Please give your contact number I will contact you
                    Please drop me a mail at above id.i will share my number with you over email then
                    Reply
                    Hanumant v's [Complaint's author] reply, Sep 1, 2022
                    just send your number through words
                    Hanumant v's [Complaint's author] reply, Sep 1, 2022
                    message me directly
                    chis_unhappy_customer's reply, Sep 5, 2022
                    CHIS employee's are confirming that they are doing these frauds with every customer and they were told by there senior executives to do so.
                    Only way to teach them is using twitter and linkedin (because CEO Vishal Rai is not present on twitter)
                    You will get call from customer care team at least to delete the tweets.
                    here are handlers @countryholiday5 @CHTravelIndia
                    they started new website (https://www.countryholidaystravel.com/) to do more frauds let's give reviews for that website also in twitter.
                    Reply
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                      9
                      9958043635
                      Aug 26, 2022
                      Jan 20, 2023
                      This thread was updated on Jan 20, 2023
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                      Website:CHIS

                      Been member since 2018, but could get only once the booking, each time I try to get a booking the only response is that the properties are fully booked or not active .
                      Presently I tried again and got call from their representative Ms Neha and she assured the booking and asked me to pay the AMC but after the payment is done I am not getting any booking
                      Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                      View replies
                      I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.

                      Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                      After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                      Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                      For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
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                        chis_unhappy_customer
                        Aug 26, 2022
                        Jan 20, 2023
                        This thread was updated on Jan 20, 2023
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                        Address:Sector 63, A37, Trimala venture

                        Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                        After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                        Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                        For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                        Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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                          Sunilmbbs308
                          from Alwar, Rajasthan
                          Aug 25, 2022
                          Jan 20, 2023
                          This thread was updated on Jan 20, 2023
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                          My self sunil
                          We took chis membership
                          They promised for hotel in India and abroad
                          Initially they showed us hotel in all part of India and promised for 4 and 5 star hotels...

                          Now since last 6 month they are proving us 3 star hotel and they reduced location to only 2 place ...

                          We are cheated ...
                          Even after multiple times calling
                          They are not responding and misbehaving with us ...
                          Kindly help with we invested more than 1.5 lakh in this ...
                          +1 photos
                          Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                          View replies
                          I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.

                          Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                          After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                          Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                          For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
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                            Nitshubh Dhawan
                            Aug 24, 2022
                            Jan 20, 2023
                            This thread was updated on Jan 20, 2023
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                            This company has a worst customer care support in this whole world where they will tell you to inform them 15 days prior for the booking but they will take minimum 7 days to finalize a booking. moreover they will never say yes for your desired Location, desired date & desired property instead they will ask you to go for the vacation (worst days) as per their wants means whatever pathetic hotel they have a tie up with. Like I'm asking for a stay in Delhi and they are offering me Simla since last 2 weeks. Guys please take this seriously as there are many people showing their frustration for this fraud company. And I am saying this company as fraud because of their all executives behavior and their least bothered attitude towards the tsunami of mails sent to them! They take huge money and never provides 4 or 5 star properties as all the times their properties are occupied.

                            Pls call me [protected]
                            Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                            View replies
                            Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                            After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                            Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                            For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                            Reply
                            I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.
                            Reply
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                              B
                              Bansaldeepika
                              from New Delhi, Delhi
                              Aug 24, 2022
                              Jan 20, 2023
                              This thread was updated on Jan 20, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Hi,

                              I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

                              I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to that they are providing me with the reservations for 4 days only when the contract clearly says I can avail 6N/7D in one go. Your website also clearly mentions guaranteed booking to members.

                              Hence please resolve this at the earliest as I have already planned my holiday for 6N/7D and make all flight reservations as well accordingly. IT IS NOT POSSIBLE FOR ME TO CHANGE MY HOLIDAY PLAN AS PER CHIS.
                              Aug 26, 2022
                              Complaint marked as Resolved 
                              Booking now provided
                              Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                              View replies
                              Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                              After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                              Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                              For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                              Reply
                              Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                              After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                              Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                              For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                              Reply
                              I was told internally by CHIS employee that they are doing these frauds with every customer and they were told by there senior executives to do so. They are also stuck in their jobs and want to leave. Only way to resolve this is by putting bad image of CHIS in twitter and Linkedin(tag vishal rai CEO) and visiting there Noida office (Sector 63, A37, Trimala venture) most probably they will not allow to meet but if everyone come together then they can't do anything.

                              Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                              After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                              Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                              For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
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                                B
                                Bansaldeepika
                                from New Delhi, Delhi
                                Aug 24, 2022
                                Jan 20, 2023
                                This thread was updated on Jan 20, 2023
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                                Report
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Hi,

                                My membership ID is CHIS0M6598. I have informed CHIS Reservations about my GOA trip for which I need hotel booking with them from 11th to 17th September 2022 ( 6N/7D).

                                I informed them on 18th August 2022 itself and have been chasing since then. First of all the properties they suggested are completely different to those which are listed on CHIS website or app and even after being flexible and adjusting to that they are providing me with the reservations for 4 days only when the contract clearly says I can avail 6N/7D in one go. Your website also clearly mentions guaranteed booking to members.

                                Hence please resolve this at the earliest as I have already planned my holiday for 6N/7D and make all flight reservations as well accordingly. IT IS NOT POSSIBLE FOR ME TO CHANGE MY HOLIDAY PLAN AS PER CHIS.
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                Booking now provided by Kukum
                                Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                                View replies
                                Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                                After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                                Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                                For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                                Reply
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                                  V
                                  vishalkh1979
                                  from Gurgaon, Haryana
                                  Aug 23, 2022
                                  Jan 20, 2023
                                  This thread was updated on Jan 20, 2023
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                                  This is regarding Reservation for vacation.
                                  @ I asked on 25 july 2022 .Recd mail Denied.
                                  @Again asked on 18 August, just denying for every property i m asking.
                                  I just wanted to know, what is the use of Membership.
                                  I[censored] want, u suggest us as per ur convenient.I will plan that place which u suggest, U can check ur mail, which i sent to u through [protected]@rediffmail.com ID.
                                  Country Holidays Inn & Suites customer support has been notified about the posted complaint.
                                  View replies
                                  Now i got mail today that states that Country Holidays inn and suites having ONLY 1 ACTIVE Property for all Indian Members, in SHIMLA.What does it mean?CHIS is deciding that where we will go for vacation.I need Reservation for GANGTOK as per my Reservation mail .Pls do the same,
                                  Reply
                                  Nitshubh Dhawan's reply, Aug 24, 2022
                                  Bro same is with me, I have requested for Delhi NCR and they are providing Shimla. Can you call me at 9716781210
                                  Hi Vishal, Same is the case with me and I believe there are many other customers who are facing this pathetic services from CHIS. They have charged huge amount of money but in return their services are the worst I have experienced yet!
                                  Reply
                                  Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                                  After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                                  Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                                  For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                                  Reply
                                  Most disgusting Customer service team I have come across. CHIS NEVER want to provide services that they committed while selling membership, they will always have reasons to say NO to the customer.
                                  After looking at customer feedbacks here almost everyone is facing similar issues, where CHIS sales team making fake promises and CHIS delivery team is simply denying or ignoring the customers.
                                  Lets all go to twitter and Linkedin by tagging Vishal Rai and infelicitous CHIS image only then they will be able to understand customer problems.
                                  For information just google CHIS and see the reviews Or visit https://www.consumercomplaints.in/country-holidays-inn-suites-chis-is-a-fraud-co...⇄ https://www.mouthshut.com/review/Country-Holidays-Inn-Suites-Noida-review-nuqqml...⇄
                                  Reply
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                                  2 other people found this review helpful
                                  2 found this helpful
                                  4 Comments
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                                    I want to submit Complaint Positive Review Neutral Comment
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