[Resolved]  Country Holidays Inn & Suites — cancellation of membership

Address:Jaipur, Rajasthan, 302015

Hi

I want cancel the chis membership as from the beginning when i took membership in july 2018 i understood i am in a trap as when i asked them to book hotel mariott in agra they told me they cant and said that they can give a hotel imperial which is -3 star category hotel when i want to cancel membership and i asked for trident agra which they again refused and after several
Mails of asking cancellation of membership the customer care manager rahul arora called and said they will give sarovar premier which was also not worth but as it was my bday month i said ok but membership should have been cancelled then and there only.

Now in septe’mber 2018 when i wanted to avail my free voucher of roseatte house stay in delhi they said they dont have the contract with roseatte house hotel and told me to book pride plaza i again said i wanted to cancel membership but they refused.

Now again when i asked to book bali hotel they said they cant as i have to make 65000 payment first (I had already paid 80k first instalment from credit card) ans then only you can book international destinations.

Chis refund my amount or else i will go to consumer court.

My membership id : chis 773788
Gaurav jain

For evry booking i had to mails 50 times in that multiple times i have asked to cancel membership but you guys never took care

Now if you dont then 1000 percent i will go to consumer coury media everywhere i can to expose you guys if you dont my hard earned money.
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Apr 4, 2019
Complaint marked as Resolved 
They have given good property a 4 star in goa which i wanted this time .
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by [email protected]
Nothing has been done they are saying it cant be cancelled and not accepting their fault i want my money back
Mar 16, 2019
Updated by [email protected]
Nothing has been done and it is still not resolved ..
Mar 16, 2019
Updated by [email protected]
I want to request consumer complaints team to help me in getting my money back from this big fraud company who has cheated so many people and it is still going on
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    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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