Country Holidays Inn & Suites — CHIS Fraud: Scam and Humiliation Charges

I purchased their membership last year in April (the biggest mistake of my life), Since then I'm facing a lot of humiliation from the CHIS team. They charged me more than Rs 300000 (including AMC charges) for 91 nights of my stay by promising that they will provide me stay in the 5-star property only. But till date, I didn't get any 5-star properties. Keeping aside that for all the bookings I need to send at least 50-60 emails and infinite calls and even after so many efforts I'm not getting a booking.

I had a lot of bad experiences with them in the last 1 year, but in this complaint, I want to share my recent experience with these fraudsters

I requested the booking in 4 locations for my Thailand trip, for which as usual after sending them around 50 emails and infinite unresponsive calls, they suggested me cheapest hotel and that too for only 2 locations. I agreed to that as well(which I shouldn't, as if we do simple maths, I have already given them Rs3300/night (300000/91= Rs3296) and they should provide me booking for at least 5000/night room only if it will be beneficial for me) but the rooms they suggested were of Rs[protected]which is dead cheap) and whenever I asked them to provide me with a better room, they became unresponsive for a week at least, that's why just to close it, I agreed with what they provided.

Even after that, in a day or so, I got a reply that this hotel is now booked and now they are giving me an option for the 3-star property, to which frustrated me said, please proceed with the booking with whatever you have.

Now, after all this humiliation, they agreed to book me 2 hotels for 2 locations for 5 nights which if I had booked from my end the total cost would be Rs[protected] with breakfast.

And after agreeing even for those properties, these fraudsters came up with a new game of making the payment of breakfast and they asked me Rs 9000 for breakfast for Rs.11000 booking. These BASTARDS are real fraudsters, they want to pay Rs[protected] from their pocket for booking 3-star resorts for which I paid them Rs 300000 a year ago.

I mailed and requested them with the screenshots of hotel booking for the respective dates from the hotel's website that if I'm booking those hotels with or without breakfast, the difference is just Rs2500, then why the hell are you charging me 9000 for that? To which they didn't reply over mail and over call, they said that "Breakfast is mandatory and this is the only charge"

Now, I have a flight on the 15th and by booking is not yet confirmed because of CHIS.

And Trust me you can't say anything over calls or emails, they will stop replying to your emails or answering your calls. It's a kind of dictatorship where a bunch of ### are sitting who just reply "What has been given to you is the only thing that can be done" for all YOUR QUERies.

Please anyone guide me on how to come out of this scam and how to raise charges over this company to shut it down, if not so, CHIS will keep on humiliating other people as well.

Also, I'm initiating a group of serious people who are planning to raise complaints against CHIS for which the motive is not just to get money back but also to bring them down. Reply over the comment if you wish to join me in this.

Call me at eight two eight five five five four three five three or email me at karansehgal1994 @ gmail dot com
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bhai contact me at [protected] lets unite against this fraud company

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